Performs a variety of clerical and administrative tasks with an emphasis on accuracy, privacy, quality, compliance, and versatility. Supports departmental operations through document management, data organization, and general office support.
Responsibilities
Perform office operations including filing, organizing, copying, scanning, answering phones, and distributing materials.
Organize, compile, file, and distribute correspondence and other documents using established methods.
Consult and coordinate with staff to generate, assemble, and update correspondence, departmental files, systems, manuals, logs, materials, and packets.
Assist departmental staff with clerical and administrative tasks and projects as assigned.
Meet quality, quantity, and timeliness standards to achieve individual and department performance goals.
Maintain current working knowledge of required systems, procedures, forms, and manuals.
Perform other related duties as assigned.
Requirements
Minimum 1 year of experience in an office or clerical role.
High school diploma or GED.
Ability to type at least 35 words per minute with an error rate of 5% or less.
Intermediate proficiency with office equipment including copiers, fax machines, scanners, and telephones.
Basic skills in word processing, spreadsheets, and databases.
Intermediate proficiency with personal computers.
Ability to perform light manual work, including lifting up to 20 pounds.
Ability to sit or stand for extended periods.
Ability to maintain confidentiality and privacy.
Strong verbal and written communication skills.
Ability to manage a diverse administrative workload under time constraints.
Ability to follow directions and adapt in a fast-paced, changing environment.
Ability to navigate, input, and maintain data in multiple system applications.
Ability to establish and maintain effective working relationships in a team environment.
Preferred Requirements
1 year of experience in a health insurance, medical office, or other health-related field.
1 year of experience in a sales or marketing environment.
Associate degree in a related field.
Knowledge of medical, pharmaceutical, and other health services terminology.
Knowledge of the organization and operations of health-related services.
Summary Qualification
Proven experience providing clerical and administrative support in an office setting.
Solid foundation in document management, data entry, and general office operations.
Demonstrated ability to maintain confidentiality and handle sensitive information.
Strong organizational and time-management skills with attention to detail.
Comfortable working collaboratively and supporting multiple staff members.
Skill
Intermediate proficiency with Microsoft Excel;strong basic knowledge required (advanced formulas and pivot tables not required).
Basic proficiency with word processing, spreadsheet, and database software.
Intermediate general PC skills.
Ability to research, gather, and analyze information at a basic level.
Strong interpersonal, verbal, and written communication skills.
Ability to organize and prioritize multiple tasks and deadlines.
Attention to detail and commitment to quality and accuracy.
Ability to work effectively in a collaborative, team-oriented environment.
Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.