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Administrative Support Professional

Tailored Management

Santa Clara, CA

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JOB DETAILS
SALARY
$34–$37 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Atlassian JIRA, Business Writing, Calendar Management, Channel Strategies, Cross-Functional, Data Analysis, Data Visualization, Delivery Driving, Document Management, Editing, Health Plan, Marketing, Meeting Minutes, Microsoft SharePoint, Newsletter, Performance Analysis, Performance Metrics, Pivot Tables, Power BI, Project Tracking, Reporting Dashboards, Root Cause Analysis, Sales Pipeline, Source Code/Configuration Management (SCM), Spreadsheets, Tableau, Team Lead/Manager, Technical Leadership, Trend Analysis, Vlookups
LOCATION
Santa Clara, CA
POSTED
Today
Administrative Support Professional
Location: 2881 Scott Blvd., Santa Clara, CA 95050 (onsite, local candidates only)
Schedule: Part-time: 20 hours per week, depending on business needs, 8:00 AM - 12:00 PM, Mon-Fri
Pay Rate: $34-$37/hour, based on experience
1 year contract with potential for extension and/or permanent placement
Benefits include weekly pay and healthcare coverage

Role Summary
We are seeking a high-ownership Administrative Support Professional to serve as an operational engine for our Global Customer Success (GCS) ML SBX team. This role is a strategic partner to management, responsible for driving cross-functional follow-ups, managing complex documentation pipelines, and providing data-driven visibility into team performance.

Detailed Responsibilities
  • Stakeholder Coordination: Proactively follow up on action items with global team members and cross-departmental stakeholders to ensure project milestones are met and dependencies are cleared.
  • Governance & Meeting: Manage the team meetings, including complex scheduling across time zones, document preparation, and the synthesis of high-quality, actionable meeting minutes.
  • GCS Content & Marketing: Support the collection, drafting, and editing of GCS marketing materials and internal communications (e.g., newsletters) to maintain high visibility of team achievements.
  • Data Analysis & Performance Visibility:
  • Consolidate departmental data to identify operational trends and patterns.
  • Maintain and update dashboards that track team performance and KPIs.
  • Prepare data visualizations and summary papers that enable technical teams and management to perform deeper root-cause analysis and informed decision-making.
  • Team Facilitation: Organize and facilitate small events and specialized meetings to optimize information flow, bridge communication gaps, and maintain team morale.
  • Other projects assigned by management
Qualifications
  • Education: Bachelor's Degree (BA/BS) required.
  • Minimum Experience: 5+ years of experience in an administrative, operations, or project support role.
  • Data Visualization: Proficiency in Excel (Pivot Tables, VLOOKUPs, charting) or visualization tools (e.g., Tableau, PowerBI) to create performance dashboards.
  • Business Writing: Professional-grade drafting and editing skills for newsletters and executive summaries.
  • Project Tracking: Experience using tools like Smartsheet, Jira, or Trello to monitor global action items.
  • O365 Mastery: Advanced ability to manage complex calendars and document version control in SharePoint/Teams.
  • Analytical Curiosity: Ability to look at a spreadsheet and ask, "Why is this number trending down? " even without deep technical knowledge.
  • Diplomatic Persistency: Ability to push for updates from global stakeholders while maintaining professional rapport.
  • Extreme Accountability: A "finisher " mindset-ensuring that every meeting minute is sent and every action item is closed.
#TMN

About the Company

T

Tailored Management

CONNECTING TOP TALENT WITH TOP-TIER OPPORTUNITIES

Tailored Management is a global staffing firm that specializes in partnering with large organizations that run their contingent labor program in a VMS/MSP environment. We have the unique capacity to support programs across all scopes and geographic locations from a single headquarters, successfully elevating program performance across the board and minimizing costs, miscommunication and delivery times. But what do we really do? We bring together the best talent with the greatest opportunities.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1968
WEBSITE
https://www.tailoredmanagement.com/

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