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Administrative Support

TalentBurst

Santa Clara, CA

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Atlassian JIRA, Calendar Management, Channel Strategies, Communication Skills, Cross-Functional, Data Analysis, Data Visualization, Delivery Driving, Detail Oriented, Document Management, Editing, Establish Priorities, Marketing, Meeting Minutes, Microsoft SharePoint, Newsletter, Organizational Skills, Performance Analysis, Performance Metrics, Pivot Tables, Power BI, Project Tracking, Reporting Dashboards, Root Cause Analysis, Sales Pipeline, Schedule Development, Source Code/Configuration Management (SCM), Spreadsheets, Tableau, Team Lead/Manager, Team Player, Technical Leadership, Trend Analysis, Vlookups
LOCATION
Santa Clara, CA
POSTED
Today
Administrative Support
Santa Clara, CA
12 Months
Part-time: 20 hours per week, depending on business needs
Schedule: 8:00 AM - 12:00 PM
Local candidates only
Onsite role required

Role Summary
We are seeking a high-ownership Administrative Support Professional to serve as an operational engine for our Global Customer Success (GCS) ML SBX team. This role is a strategic partner to management, responsible for driving cross-functional follow-ups, managing complex documentation pipelines, and providing data-driven visibility into team performance.

Detailed Responsibilities
  • Stakeholder Coordination: Proactively follow up on action items with global team members and cross-departmental stakeholders to ensure project milestones are met and dependencies are cleared.
  • Governance & Meeting: Manage the team meetings, including complex scheduling across time zones, document preparation, and the synthesis of high-quality, actionable meeting minutes.
  • GCS Content & Marketing: Support the collection, drafting, and editing of GCS marketing materials and internal communications (e.g., newsletters) to maintain high visibility of team achievements.
  • Data Analysis & Performance Visibility:
  • Consolidate departmental data to identify operational trends and patterns.
  • Maintain and update dashboards that track team performance and KPIs.
  • Prepare data visualizations and summary papers that enable technical teams and management to perform deeper root-cause analysis and informed decision-making.
  • Team Facilitation: Organize and facilitate small events and specialized meetings to optimize information flow, bridge communication gaps, and maintain team morale.
  • Other projects assigned by management
Requirements
Hard/Technical Skills
Data Visualization: Proficiency in Excel (Pivot Tables, VLOOKUPs, charting) or visualization tools (e.g., Tableau, PowerBI) to create performance dashboards.
Business Writing: Professional-grade drafting and editing skills for newsletters and executive summaries.
Project Tracking: Experience using tools like Smartsheet, Jira, or Trello to monitor global action items.
O365 Mastery: Advanced ability to manage complex calendars and document version control in SharePoint/Teams.
Soft Skills
Analytical Curiosity: Ability to look at a spreadsheet and ask, "Why is this number trending down? " even without deep technical knowledge.
Diplomatic Persistency: Ability to push for updates from global stakeholders while maintaining professional rapport.
Extreme Accountability: A "finisher " mindset-ensuring that every meeting minute is sent and every action item is closed.

Education & Experience
Education: Bachelor's Degree (BA/BS) required.
Minimum Experience: 5+ years of experience in an administrative, operations, or project support role.
Leveling Focus: We are prioritizing candidates with 5+ years of corporate experience over entry-level Master's candidates to ensure immediate operational maturity. RDS
Additional Position Details

Preferred Soft Skills / Background
Strong communication skills
Comfortable conducting and participating in meetings
Strong attention to detail
Able to work effectively in a team environment
Strong scheduling/coordination skills
Tech-savvy and up to date with technology
Data analysis experience/background preferred
Prior Genentech/Roche experience is a plus

#TB_PH

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

About the Company

T

TalentBurst

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

 

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2002
WEBSITE
http://www.talentburst.com/

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