Administrative Support Specialist

Duties & Responsibilities

• Reviews, prepares, stamps and submits daily outgoing mail.

• Completes and submits daily outgoing mail.

• Strong written & verbal communication skills.

• Responsible for daily fax submission of Insurance Claims

• Responsible for retrieving online faxes and following established filing procedures.

• Collate and prepare daily Patient Invoices, Insurance Claims, EOB, PCR’s, etc

• Manage and maintain assigned workflows daily.

• Ability to work individually or part of a team to meet established goals

• Ability to research patient accounts via Monte Epic website

• Documentation & filing of applicable Hospital Face sheets.

• Perform other tasks or special projects as assigned by Management.

• Run daily productive reports/templates for submission at end of shift.

• Responsible for assigned projects that require attention to detail and adherence to timely completion.

• Promotes, develops, and fosters the mission, vision, and values of Empress Ambulance Services

• Print & prepare PCS forms for all locations.

• Reviewing and updating jot forms received.

• Responsible for performing other tasks or special projects as assigned by Management.

• Must ensure daily target performance goals for assigned tasks are met on a consistent basis.

Education and Experience

• Minimum of High School Diploma

• Previous Administrative experience required

• Ability to prioritize, multi-task and meet deadlines. 

• Detail oriented and coachable.

• Problem solving and decision-making skills.

• Ability to document and analyze work.

• Ability to demonstrate enthusiasm, initiative and pride in work. 

• Ability to interpret, understand, follow and communicate instructions.

Work Environment

• Work is performed under normal working conditions, as in a standard office environment.

Physical Requirements

• High level of sitting/working at a desk

• Light physical effort (lift/carry up to 10 lbs.)

• Must be able to perform the essential duties of the position with or without reasonable accommodations