Admissions Case Manager

Job Title: Admissions Case ManagerBusiness Unit: Executive Office of Aging and Independence Department: Home CareReports to: Team ManagerFLSA: Non-ExemptClassification: Regular Full-Time (35 hours)Grade: B (Union Position)Salary Range: Starting at $47,000 (commensurate with experience) SUMMARY OVERVIEWAdmissions Case Managers conduct initial home visits in the Greater Boston area to assess eligibility, evaluate needs and enroll elders to the State Home Care Program as well as offer additional community resources. They will develop and implement a comprehensive service plan and screen for community resources. Admissions Case Managers work collaboratively with informal and formal supports, vendors and other community agencies.ESSENTIAL FUNCTIONSEssential Job functions: Duties _______ through _______are designated as ADA Essential Functions and must be performed in this job. All other job duties are secondary functions. [TBD] Conduct home visits to assess, evaluate and enroll elders for state home care services and/or make recommendation for community assistance.Utilizing EOAI guidelines develop a care plan based on individual unmet needs of the elder. Ensure interdisciplinary review.Present all new cases at Admissions Review Team for approval and interdisciplinary guidanceImplement the plan based on utilizing BSHC and other community resourcesMaintain consumer and care plan monitoring through ongoing vendor communication and phone calls to consumer and informal supports until case has been transferred to ongoing case manager.Create the consumer record and complete documentation of all significant communications from vendor, consumer and informal supports.Adhere to BSHC and EOAI compliance standards regarding timeliness of visits, documentation, and follow up.Maintain a working knowledge of BSHC and other community programs or have the skill to access this information.Develop and hone skills to advocate for consumers in a wide variety of arenas.Contribute to organizational life through active participation in team activities, committees, and work groups. Promote a positive working environment through cooperative and respectful interaction with others.Consult with Team Managers and other staff as neededConduct ongoing outreach efforts in order to ensure access to services for all consumer groups.Other duties as assigned COMPETENCIESSensitivity to elder issues and commitment to maintaining clients at home with dignity.Ability to effectively communicate in person and by telephone.Must have computer experience, and be able to perform basic data entry and effectively utilize MS Office Suite and Boston Senior Home Care's database.  SUPERVISORY RESPONSIBILITYThis position does have supervisory responsibilities.WORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, copiers, filing cabinets.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.The employee must be able to carry 15 to 20 lbs.The employee is regularly required to talk and hearThe employee is frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and armsPOSITION TYPE/EXPECTED HOURS OF WORKThis is a full-time position, Monday-Friday, 9:00 AM – 5:00 PM.TRAVELIncumbent must be able to travel to the community to perform visits at consumers home (may have limited accessibility), and travel under all weather conditions.REQUIRED/PREFERRED EDUCATION AND EXPERIENCEBS or BA degree required, and licensure preferred. Relevant work experience preferred and sensitivity to elder and diversity issues. ADDITIONAL ELIGIBILITY QUALIFICATIONSThe Admission Case Manager must show sensitivity to elder and diversity issues and a commitment to maintaining clients at home with dignity.WORK AUTHORIZATION/SECURITY CLEARANCEMust be able to work in the United StatesAAP/EEO STATEMENTEqual Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled – Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Given the nature of the organization and the population it serves, all new employees are required to clear a CORI prior to taking on a new role.

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