Is responsible for the management of inquiries from referrers, potential patients, and their families seeking access to care.
Participates with program leadership team in the approval of admissions and coordinates the details of the entire admissions process.
Maintains electronic files to facilitate program communication and to provide input to other departments.
Work requires flexibility in schedule to be on-call for admissions, take referral calls on weekends as needed, and rotate weekend coverage with other Admissions Coordinators.
Responsible for helping to cross-cover other Specialty Admissions programs which include but are not limited to: The Retreat, Comprehensive Outpatient Psychiatric Evaluation Service, LifeLaunch, Center for Eating Disorders, Trauma Disorders Unit, and outpatient services for The Center for OCD and Anxiety.
Responsible for other tasks and responsibilities as assigned for Specialty Admissions.
What you'll get from us.
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program
The salary range for this position is $45,427.20 minimum to $68,577.60 maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.
What we need from you.
Clinical expertise in admissions intake, assessment, and/or concierge customer service. Acquired through 2-3 years of relevant experience.
Experience with behavioral healthcare is strongly preferred.
Bachelor’s degree in psychology, counseling, social work, or a related field.
A current Maryland Driver’s license at time of appointment.
Interpersonal skills sufficient to represent programs professionally. Requires ability to effectively interact with patients, family members, and referrers in addition to representing the hospital to outsiders.
Analytic ability to assess and triage patients for admission.
High level of organization and attention to detail to help ensure a smooth admissions process.
WHY SHEPPARD PRATT?
At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!