Lincoln Surgical Hospital is a leader in innovative surgical care, dedicated to delivering exceptional outcomes in a patient-centered environment. Our team of skilled physicians and compassionate staff work together to provide the highest quality surgical services. We are seeking a friendly, detail-oriented, and customer-focused Admissions Representative to join our team and help create an outstanding experience for our patients and their families.
Schedule:
Part-time, 20 hours per pay period (every two weeks). Fridays from 5:00 am - 1:30 pm. Specific hours will be discussed during the interview.
Essential Responsibilities
Responsibilities include, but are not limited to:
- Register and admit patients prior to surgery while verifying demographic, insurance, and financial information.
- Collect patient financial responsibilities and provide guidance to patients and family members regarding payment processes when needed.
- Greet, assist, and direct patients, visitors, and families in a professional, courteous, and compassionate manner.
- Review insurance information for accuracy and communicate any discrepancies to appropriate personnel.
- Obtain required registration and consent signatures, ensuring all documentation is complete, accurate, and compliant with regulatory requirements.
- Answer a multi-line telephone system and accurately route calls and messages.
- Maintain the integrity of medical records by ensuring completeness, accuracy, and proper data entry.
- Manage health record indexes and storage and retrieval systems used to collect, classify, store, and analyze information.
- Scan and upload records into the electronic medical record (EMR) system in accordance with department policies.
- Release patient information to authorized individuals and agencies in compliance with applicable regulations.
- Safeguard patient information and maintain the confidentiality and security of medical records.
- Audit clinical records to ensure documentation is complete, accurate, and meets established regulatory and organizational standards.
- Previous experience with inpatient, outpatient, or hospital registration is preferred.
- Basic Life Support (BLS) certification required within ninety (90) days of employment.
- Strong organizational, interpersonal, and communication skills.
- Demonstrated attention to detail and ability to manage multiple priorities effectively.
- Proficiency with computers and electronic health record systems.
What We're Looking For
The ideal candidate is highly organized, patient-focused, and committed to providing exceptional customer service. They thrive in a fast-paced healthcare environment, communicate effectively with patients and colleagues, and are dedicated to maintaining accurate and confidential medical records.