Accounts Receivable Specialist

Position Overview

The Accounts Receivable Specialist plays a key role in supporting the Accounting team and reports directly to the Director of Accounting Operations. This position is responsible for managing collections activities, resolving client accounts receivable issues, reconciling sub-ledgers to the general ledger, and generating invoices. The ideal candidate is detail-oriented, highly organized, and committed to maintaining accurate financial records while delivering exceptional customer service.

Key Responsibilities

• Maintain and update the billing system to ensure accurate customer account information.
• Perform collections activities, including payment follow-up and allocation of customer payments.
• Execute billing, collection, and reporting processes in accordance with established deadlines.
• Reconcile accounts and investigate discrepancies to ensure financial accuracy.
• Monitor customer accounts for unpaid balances, delayed payments, and other irregularities.
• Maintain organized and accurate accounts receivable records and customer files.
• Process receipts, cash transactions, and other payment-related activities according to company procedures.
• Prepare and reconcile bank deposits.
• Research, investigate, and resolve customer billing inquiries and account discrepancies.
• Process account adjustments, credits, and corrections as needed.
• Support collection efforts by implementing and maintaining effective recovery processes.
• Communicate professionally with customers via phone, email, mail, and in-person interactions.

Qualifications & Experience

Required Qualifications

• Minimum 3-5 years of Accounts Receivable experience.
• Strong understanding of accounts receivable processes, collections, and account reconciliation.
• Knowledge of general bookkeeping principles and office administration procedures.
• Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word.
• Excellent organizational skills with a high level of accuracy and attention to detail.
• Strong communication and customer service skills.

Preferred Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.
• Experience with Yardi and Avid Property Management Software.
• High-volume data entry experience.
• Experience working in a fast-paced accounting or property management environment.