Administrative Skills, BeOS Operating System, Billing, Catering Services, Communication Skills, Conference Management, Delphi, Detail Oriented, Event Management, Forecasting, Inventory Management, Multitasking, Presentation/Verbal Skills, Resolve Customer Issues, Sales, Writing Skills
Job Description
- Create and Distribute Rooming Lists and Pick-Up Reports on a weekly basis as requested by Sales & Catering Managers.
- Create BEOs for In-House Meetings.
- Provide Office Coverage for Sales, Catering and Conference Services.
- Handle incoming inquiries and customer questions, problems and concern in a professional manner.
- Maintaining office supply inventories.
- Distribution of the following reports: Daily Events Report, Banquet F&B Forecast, BEO Batch Report, Events on the Books per Quarter for multiple hotels.
- Assisting with processing advanced deposits and logging deposits in Delphi and processing Vendor Invoices and Commissions.
- Provide administrative support for events, such as, but not limited to creating buffet labels, menus, & signage.
- Be a liaison between internal departments and external clients at the start of & during events as requested by the Conference Manager.
- Meet and greet group and event contacts as required.
- Conduct Site Visits on behalf of the Sales and Catering Team or on a walk-in basis during office coverage.
- And any other duties as assigned
Requirements:
- Excellent written and verbal communication skills.
- Energetic, Hardworking, Flexible and projects a professional demeanor.
- Flexible schedule, must be able to occasionally work weekends and/or evenings.
- Ability to work in a fast-paced environment.
- Strong attention to detail with the ability to multitask.
- Reliable transportation as we support multiple properties.
- Experience in Delphi or similar hotel software a plus
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EOS Hospitality Perry Employee LLC