Inter-Con Security Systems, Inc. logo

Armed Field Support Supervisor (75618)

Inter-Con Security Systems, Inc.

  • Pasadena, CA
  • 30+ days ago
    Inter-Con Security Systems, Inc.
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    Skills

    • Coachingunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Service Managementunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Disciplinary Actionunmatched
    • Documentationunmatched
    • Field Trialsunmatched
    • Incident Responseunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • On Site Supportunmatched
    • Performance Managementunmatched
    • Problem Solving Skillsunmatched
    • Time Trackingunmatched

    Description

    Job Overview: We are seeking a proactive and dependable Security Field Supervisor to oversee field operations, conduct post inspections, support officers in the field, and ensure contract compliance. This position is critical to maintaining site coverage, training and coaching officers, and responding to incidents or emergencies. The ideal candidate is detail oriented, professional, and capable of working independently with minimal supervision. The Security Field Supervisor must demonstrate strong leadership, effective communication, and exceptional problem solving skills. This role requires flexibility, a service minded approach, and the ability to manage a high volume of field responsibilities with a focus on client satisfaction and officer performance. The Supervisor is also required to staff and work extended shifts as needed to ensure proper coverage

    Key Responsibilities: • Conduct routine post inspections and field visits to ensure contract compliance and officer performance. • Deliver equipment, uniforms, post orders, and necessary materials to officers. • Ensure sites are covered and assist with emergency coverage as needed. • Provide coaching and corrective feedback to field staff in real time. • Monitor officer appearance, conduct, and adherence to policies. • Respond to incidents and emergencies and ensure proper documentation is completed. • Serve as the primary point of contact for field officers and escalate concerns as appropriate. • Assist in training new hires and reinforcing site-specific protocols. • Document inspections, disciplinary actions, and field reports clearly and accurately. • Support client relations by responding to concerns and ensuring service satisfaction. • Assist with investigations and provide detailed written summaries. • Ensure all officers are using required applications for reporting, timekeeping, and inspections

    Numbers & Facts

    LocationPasadena, CA
    IndustryGovernment and Military
    Company Size1,000 to 1,499 employees
    Year Founded1973
    Websitehttps://www.icsecurity.com/

    About Company

    Inter-Con Security Systems, Inc. was founded in 1973 and remains family-owned-and-operated. Our company culture is built around our history—as a family-owned business, fostering a sense of community is integral to our mission. We reward and recognize two things above all—a strong worth ethic and dedication to elite performance for our clients.

    We employ over 35,000 people globally, all of whom dedicated to protecting and serving their communities. Inter-Con is amongst the largest multinational private security companies in the world with operations in North and South America, Africa, and Europe. With offices in across the globe, see where Inter-Con can take you!

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