Associate Account Manager

We are a leading North American subsidiary of a global billion-dollar player in the KD furniture industry. Our company is active in various categories within the home, including indoor accent furniture, outdoor furniture, home storage and organization, and pet furniture. Our family of brands is sold online and in retail stores across North America, Europe, Asia, and the Middle East.

Job Description:

Join our rapidly growing B2B sales department as an Associate Account Manager. You will be part of a small team managing several national B2B accounts under the guidance of an account manager. You will work under the supervision of the account manager and will be responsible for the execution of the day-to-day tasks of the assigned accounts. The ideal candidate will demonstrate a proactive mindset, and be a problem solver with a positive can-do attitude. You must possess exceptional organizational skills and must be extremely detail-oriented in B2B account management, 

Key Responsibilities:

• Account Support: Generate quote sheets, data entry, and organize all account-related information.
• Retailer Compliance: Stay current with retailer requirements and guidelines.
• Data Management: Keep account data up-to-date and communicate any issues to the account manager.
• Financial Follow-Up: Handle invoicing, collections, and related financial tasks.
• Cost Monitoring: Track all costs associated with purchase orders.
• System Setup: Set up new rep groups, retailers, and vendors in our system and keep information updated.
• Product Setup: Configure products in retailer portals as needed.
• Product Knowledge: Learn and stay familiar with the company’s product offerings across all categories.

Qualifications:

• 3- 5 years of experience with national or regional account management.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to work accurately under pressure.
• Proficiency in Microsoft Office suite.
• Ability to work independently and as part of a team.
• Problem-solving skills and a proactive mindset.
• Ability to navigate various retailer-specific platforms.
• Curiosity and willingness to learn new skills.
• Ability to read and summarize large amounts of material into actionable bullet points.

Preferred Qualifications:

• Experience with QuickBooks.
• Experience in the furniture/home/lifestyle industry.
• Passion for furniture design, home decor, and home organization trends.
• Understanding of mass market needs and consumer bases.

Skills:

• Excel
• Word
• PowerPoint
• Canva
• Detail-oriented
• B2B account management