Associate Analyst (Leave Administration), HR Shared Services

About the Team  

The Global HR Shared Services and Payroll team, a division of the HR Enablement Team, is a centralized hub of HR administration and operational functions supported by a multi-tiered service delivery model. The team manages the myHR portal which serves as a self-service associate platform for HR information such as benefits, payroll, HR policies, other HR programs, and questions. The group is responsible for delivering results that improve the associates' experience and efficiency while enabling the HR department to focus on advancing the firm’s strategic initiatives.     

Role Summary  

The successful candidate will be a service-oriented professional who thrives in a fast-paced, high-volume environment, effectively managing competing priorities, multiple deadlines, and evolving business needs. As a member of our Tier 2 Benefits Services team, you will play an important role in supporting the leave experience for associates across the U.S. and Canada. 

This role supports day-to-day leave administration by responding to associate inquiries, completing established processes, maintaining accurate records, and helping resolve routine benefits and leave issues. Working within standardized procedures and established parameters, you will collaborate closely with the Benefits Analyst (Leave Administration), other team members, internal partners, and external vendors, escalating more complex questions when appropriate. 
 

The Associate Analyst (Leave Administration) will contribute to several high-impact initiatives, including implementation of a new third-party leave administrator, Maryland Paid Family Leave readiness, and development of the Global Leave Hub, a centralized resource for consistent leave information and processes across regions. The role will also support benefits projects, reporting, communications, technology enhancements, and process improvements that strengthen operational excellence and service delivery. 
 

Success in this role requires attention to detail, adaptability, accountability, and collaboration. You will be responsible for the quality and timeliness of your work, regularly verifying that deliverables meet team objectives and seeking guidance on new or more complex assignments. Clear, timely, and professional communication will be essential when supporting associates and working with partners across Human Resources, Associate Relations, Payroll, and external service providers. 

Responsibilities

• Participates in the implementation and monitoring activities for a variety of human resource programs. With guidance, performs a variety of historical analyses to inform program development and improvements. 

• With some guidance, conducts analyses to predict effectiveness of programs in achieving desired results. 

• Participates in the implementation and execution of effective framework for various human resource projects such as succession planning, talent management, coaching, and team structure. 

• Applies a foundational working knowledge of tactical and theoretical concepts required to assist in the development of effective advisory solutions in support of business unit or human resource initiatives. 

Qualifications

Required:  

• Bachelor's degree or the equivalent combination of education and relevant experience 

Preferred: 

• Prior experience in leave administration, employee benefits, human resources, employee services, or a related operational support environment. 

• Foundational knowledge of employee benefits and leave programs, including FMLA, ADA, workers’ compensation, and state paid leave programs, with an interest in continuing to build regulatory knowledge. 

• Experience using Workday or a similar HRIS platform and case management systems such as Salesforce or ServiceNow. 

• Proficiency with Microsoft Office, particularly Excel, including experience using formulas, filters, tables, or pivot tables. 

• Ability to follow standardized procedures, apply established guidelines, maintain confidentiality, and appropriately escalate complex or sensitive issues. 

• Strong analytical, critical-thinking, and problem-solving skills, with the ability to gather information, identify trends, and support basic reporting and analysis. 

• Strong attention to detail, organization, and time management, with the ability to produce accurate and timely work while managing competing priorities in a fast-paced, high-volume environment. 

• Strong customer-service, communication, and collaboration skills, with the ability to explain information clearly and empathetically while working effectively with associates, team members, internal partners, and external vendors. 

FINRA Requirements 

FINRA licenses are not required and will not be supported for this role. 

Work Flexibility   

This role is eligible for hybrid work, with up to one day per week from home (Friday).   

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status).

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$59,000.00 - $94,500.00 for the location of: Maryland, Colorado, Washington and remote workers
$61,000.00 - $104,000.00 for the location of: Washington, D.C.
$69,500.00 - $118,000.00 for the location of: New York, California

Placement within the range provided above is based on the individual’s relevant experience and skills for the role.  Base salary is only one component of our total compensation package.  Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.

Commitment to Diversity, Equity, and Inclusion

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. 

Benefits

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.