Associate, HR Operations

About Cresset

Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized-integrated, intentional, and aligned with each client's vision of success.

We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.

Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm-one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron's and Forbes among the nation's top RIA firms, and as one of the industry's best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.

Job Description

Cresset is seeking an Associate, HR Operations to join our Human Resources team. Reporting to the Managing Director, HR Operations, this role will support the day-to-day administration of Cresset's employee benefits programs and broader HR operations, helping ensure employees receive a seamless and responsive HR experience.

The Associate will be responsible for benefits administration, employee data and HRIS maintenance, onboarding and offboarding, employee inquiries, reporting, and other core HR processes. This individual will also have the opportunity to contribute to HR projects and process improvements, including the development and adoption of AI-enabled tools and resources.

This is an ideal opportunity for an early-career HR professional who is highly organized, detail-oriented, service-minded, and interested in building broad HR experience.

Key Responsibilities

Benefits Administration

• Administer employee benefit programs, including medical, dental, vision, life insurance, disability, flexible spending accounts (FSA), health savings accounts (HSA), retirement plans, wellness programs, and voluntary benefits.
• Process new hire benefit enrollments, qualifying life events, annual open enrollment changes, and benefit terminations.
• Audit benefit eligibility and enrollment data to ensure accuracy across HRIS, payroll, and benefit carrier systems.
• Partner with benefit vendors and brokers to resolve enrollment discrepancies, employee questions, and other benefit-related issues.
• Process and reconcile benefit invoices to support accurate and timely premium payments.
• Serve as a resource to employees by answering benefit questions and helping employees understand available programs and enrollment options.
• Support annual Open Enrollment activities, including employee communications, enrollment tracking, and follow-up.
• Assist with wellness initiatives and other programs designed to support employee engagement and well-being.

HR Operations

• Maintain accurate and up-to-date employee information within the HRIS and personnel files.
• Process employee transactions, including new hires, transfers, promotions, status changes, and terminations.
• Support employee onboarding and offboarding, including preparing documentation and coordinating equipment and system access with appropriate internal teams.
• Monitor HR inboxes, respond to employee inquiries, and route requests to the appropriate HR team members when needed.
• Prepare employment verification letters, employee documentation, and other standard HR correspondence.
• Support HR reporting, audits, data validation, and other compliance-related activities.
• Serve as a backup for payroll processing to support business continuity.

Projects & Process Improvement

• Participate in HR projects and process improvement initiatives designed to enhance the employee experience and improve team efficiency.
• Support the development of GPTs, AI-enabled tools, and other resources for HR team members, employees, and managers.
• Identify and recommend opportunities to streamline or automate HR administrative processes.
• Assist with employee engagement initiatives, HR events, and other team programs.
• Perform additional HR administrative responsibilities and special projects as needed.

Qualifications

• Bachelor's degree required.
• 1-2+ years of professional experience in Human Resources, HR Operations, Benefits Administration, or a related area.
• Strong attention to detail and commitment to maintaining accurate employee data and records.
• Highly organized with the ability to manage multiple priorities, deadlines, and employee requests.
• Strong written and verbal communication skills with a service-oriented approach.
• Ability to handle confidential and sensitive employee information with discretion.
• Comfortable working with HR systems, data, and technology; experience with an HRIS or payroll platform preferred.
• Proficiency with Microsoft Office, particularly Excel, Outlook, and PowerPoint.
• Curiosity and enthusiasm for using AI and emerging technologies to improve HR processes and the employee experience.
• Collaborative, proactive, and comfortable working in a fast-paced environment.

What We Offer:

At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Salary will be based on factors including, but not limited to, experience, licenses/certifications, industry knowledge, and geographic location. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs.

Equal Employment Opportunity

It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.

Everything Starts With Culture.

Our Vision

We exist to optimize wealth and elevate life-giving clients the time, clarity, and trusted partnership to pursue what matters most.

Our Values

• Disclosures related to awards, recognitions, and rankings available here.

Cresset refers to Cresset Capital Management, and all its respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducts advisory business under the names of Cresset Sports & Entertainment, CH Investment Partners, and Cresset Capital. Cresset provides investment advisory, family office, and other services to individuals, families, and institutional clients. Cresset also provides investment advisory services to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC is an SEC registered investment advisor. SEC registration does not imply any specific level of skill or training.