Associate, Operations Specialist

Core Spaces LLC

Washington, DC

JOB DETAILS
SKILLS
Apple, Billing, Corporate Policies, Credit and Collections, Customer Support/Service, Diversity, Documentation, Employee Assistance Plan, Estate Management, Health Plan, High School Diploma, Investment Management, Leasing, Lift/Move 50 Pounds, Market Analysis, Market Trend Analysis, Marketing Plan, Marketing Strategy, Microsoft Product Family, Microsoft Windows Operating System, Occupancy Planning, Onboarding, Operational Support, Operations, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Process Improvement, Product Programs, Property Management, Property Rentals, QoS (Quality of Service), Real Estate, Reimbursement, Rentals, Risk, Sales Pipeline, Sales Presentation, Student Housing, Student Services, Team Lead/Manager, Trend Analysis, Willing to Travel, Work From Home
LOCATION
Washington, DC
POSTED
30+ days ago

Who We Are Core Spaces Core is more than a real estate company its a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do PUSH Invent Better Places to Live GRIT We Got This LIFT Help Each Other Win SHINE Bring Your Full Self UPHOLD Never Break Trust GROW Always Get Better. Everything Core does stems from this culture of collaboration and innovation and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live. What We Do Founded in 2010 Core is a vertically integrated real estate investment manager focused on acquiring developing and managing across the student housing and build-to-rent BTR" sectors. Its residential communities feature world-class amenities progressive design and hospitality-driven service. Cores student housing portfolio includes over 48000 beds currently owned or managed with a pipeline of over 49800 beds in various stages of development. Cores BTR division has over 3000 homes under development now leasing or in its pipeline in high-growth metros nationwide. For more information visit www.corespaces.com. Portfolio and pipeline numbers as of Q3 2025 Benefits That Matter A culture that provides you with a sense of belonging Hybrid or remote work options may vary by role to support work-life balance Competitive pay that values your contributions Incentives designed to reward your achievements Paid flexible PTO to disconnect or celebrate life milestones Paid 15 holidays including your birthday to disconnect and celebrate Paid Parental Leave that begins after 90 days Paid volunteer time off to give back to your community Monthly workshop weeks fewer meetings & more collaboration Robust health plan options that begin within at least 30 days of your employment Monthly phone reimbursement Wellness allowance and perks including a yearly subscription to a meditation app An environment that provides you a voice to share your perspectives Employee Assistance Program EAP for access to confidential support services Company retirement options including 401k matching & Roth account option Position Overview The Operation Specialist assists in overseeing daily operations and training throughout the national portfolio in accordance with Core Spaces policies and procedures. This position may serve as a troubleshooter andor serve of interim manager for manager-level positions at properties that have an extended opening or need additional support to achieve specific goals and initiatives. The Operations Specialist is provided weekly assignments that require 80 travel sometimes including weekend coverage. What You Will Do Must be able to work a full shift required work schedule including overtime when necessary Fulfill the duties of Community Manager when the role is vacant at the assigned community Assist with supervising all on-site team members while working at the assigned community Assist with interviewing hiring onboarding and training team members on company policies and procedures Lead weekly team meeting in the absence of the Community Manager Ensure brand standards are met and delivers a 5-star quality of service that enhances the resident experience Address resident concerns assist team members to solve matters and ensure the highest levels of satisfaction Process rental payments and invoices for approval by Regional Manager Handle resident emergencies in a professional manner documenting all events and following Core Spaces incident report protocols Support implementation of the propertys strategic leasing and marketing plan to maximize occupancy goals Maintain detailed knowledge of properties markets and submarkets Establish an awareness of market trends that evaluates existing marketing strategies Work closely with Community Manager Regional Manager and Director of Community Management to make recommendations that support the needs of the community Complete community checklists inspections move-inmove out and turn procedures as needed Assist the assigned community to achieve property performance metrics Assist with completing all community reporting requirements including financial reporting Monitor collections to send late notices contact residents and guarantors and file evictions when necessary Be a champion of company values and culture and participate in promoting company-wide initiatives Responsible for ensuring product presentation always meets brand and company standards Enter and approve payroll if requested by Regional Manager Assist in addressing employee-related concerns including performance evaluations and reviews Lead individual and group training sessions on culture policies processes and systems. Assist in trainingsupport of newly acquired communities andor new developments. Identify develop and implement training resources to help aid in onboarding of new talent. Complete special projects assigned by Director of Training Director of Community Management Regional Manager andor HRPeople Ops Perform all other duties and tasks as assigned by management Must be able to lift and move objects weighing up to 50 pounds regularly as required by the demands of the job. This may include bending stooping and lifting throughout the workday. Ideally Youll Have High School graduate college degree preferred but not required 3 years of experience in property management or related fields. Proficient in Microsoft OfficeGoogle Suite and Windows andor Apple operating systems Youll crush it if you have experience with Experience in Student Housing Experience with Entrata and Yardi software Organizational Structure Reports to Manager Operations Supports Direct Reports NA Disclaimer Please note that job responsibilities reporting lines and duties outlined in this job description are subject to change to meet the evolving needs of the organization. As an Equal Opportunity Employer Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent. Pay Range USD 80000.00 - USD 90000.00 Yr. Additional Compensation Employees may be eligible for discretionary bonuses typically 10 of base salary annually depending on individual and organizational performance. Compensation Disclosure The compensation range listed reflects the base salary or hourly rate that we reasonably and in good faith expect to offer for this role at the time of posting. Actual compensation may vary based on factors such as education experience skills certifications seniority geographic location and business needs. This role may be eligible for additional forms of compensation including bonuses commissions stipends or non-cash incentives depending on position and performance. Benefits may include health insurance retirement plans paid time off and other role-based offerings subject to eligibility requirements. All compensation components are subject to change based on business needs or market conditions.

About the Company

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Core Spaces LLC