Associate, Private Wealth Client Services

Cresset Capital
  • Chicago, IL
  • Autofill and Review
15 days ago

Job Description

About Cresset

Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized-integrated, intentional, and aligned with each client's vision of success.

We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.

Cresset was built to endure. We are creating a 100+ year firm-one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron's among the nation's top multi-family offices,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.

Job Description

We are seeking an Associate, Private Wealth Client Services to support a collaborative team of

advisors serving a select group of high-net-worth families. This individual will play a critical role in managing day-to-day client service needs, coordinating complex operational matters, and delivering a high-touch client experience.

This role is ideal for someone with a strong service mindset who is looking to deepen their experience working with sophisticated clients while gaining exposure to all aspects of wealth management.

Key Responsibilities

  • Serve as a point of contact for client service and operational needs, delivering a responsive, high-quality experience
  • Support client onboarding, including account setup, asset transfers, and coordination of required documentation
  • Manage ongoing account maintenance (e.g., ownership changes, beneficiary updates, trust accounts, and related requests)
  • Coordinate cash movements, distributions, capital calls, charitable gifts, and other transactions with custodians and banking partners
  • Maintain accurate client records in Salesforce and support reporting needs
  • Organize and manage client documentation, including tax and legal materials
  • Partner with internal and external professionals (e.g., CPAs, attorneys) to ensure a seamless client experience
  • Assist advisors with meeting preparation, follow-ups, and ad hoc client requests
  • Take ownership of team initiatives and coordination, including driving key projects, facilitating weekly team meetings, and coordinating internal and external meetings
  • Proactively anticipate client and advisor needs, track outstanding items, and drive requests through completion
  • Identify opportunities to improve client service processes, workflows, and team efficiency

What Sets This Role Apart

  • Meaningful, direct exposure to experienced advisors and sophisticated client situations
  • Opportunity to develop a deeper understanding of portfolio management, planning, and client relationships
  • A clear path to take on increasing responsibility over time, based on performance and initiative

Numbers & Facts

LocationChicago, IL

Skills

  • Banking Servicesunmatched
  • Certified Public Accountant (CPA)unmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Service Operationsunmatched
  • Customer Support/Serviceunmatched
  • Document Managementunmatched
  • Documentationunmatched
  • Entrepreneurshipunmatched
  • High Net Worthunmatched
  • Investment Managementunmatched
  • Legalunmatched
  • Onboardingunmatched
  • Private Client Servicesunmatched
  • Process Improvementunmatched
  • Record Keepingunmatched
  • Sales Managementunmatched
  • Salesforce.comunmatched
  • Team Playerunmatched
  • Wealth Managementunmatched

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