Monster was the web’s first online job board and has been helping Chicago job seekers like you find the right fit since 1994. A Chicago customer service representative job is a great choice if you enjoy serving customers by providing product and service information and resolving problems, attracting potential customers by answering questions and suggesting information about other products and services, opening customer accounts, maintaining customer records, and contributing to a team effort.
The typical entry-level customer service representative has no formal education credential, but a college degree is an asset. To succeed at this job, it will be helpful if you have prior experience in customer service, problem solving, documentation, phone skills, and multi-tasking.
The Bureau of Labor Statistics estimates that customer service representatives will see a 2% decline in employment from 2018 to 2028. Monster is here to help you find the customer service representative job you want, apply, and prepare for your interview. What are you waiting for? Let’s get going.
There are customer service representative jobs hiring near you in Chicago, Evanston, Hammond, and the surrounding areas. We have millions of jobs to choose from, so try expanding your search to find even more options. You might also look at openings for call center jobs or client services jobs, or office and administrative support jobs generally.
Want to boost your odds of getting noticed by hiring managers? Simply upload your resume to Monster to get your qualifications in front of employers who search Monster every day looking for awesome people like you. We’ll even go a step further and provide you with a free resume assessment within two business days of your upload.
Before you hit the apply button, you need to get your resume in order. If you’re not sure where to begin, we’ve got you covered. Check out our customer service representative resume sample or browse all resume samples and writing tips available on Monster. You’ll find plenty of useful, straightforward instructions on how to put together a professional resume that gets results. You might need a cover letter too. No need to panic: We have sample cover letters, or you can get some general info on writing the best cover letter, all laid out in simple, practical steps.
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make as a customer service representative in Chicago, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median pay for a customer service representative in Chicago is $30,824 per year, which is 17% lower than the national average.
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