Service Technician
Location: Plainview, NY 11803
Employment Type: Full-Time, 3 PM - 11 PM, Monday - Friday (weekend rotation)
Job Description
Insight Global is seeking an experienced Service Technician to join an electric vehicle service team in Plainview, NY. This individual will be responsible for diagnosing, maintaining, and repairing electric vehicles, including high-voltage systems, low-voltage systems, and EV powertrains.
The ideal candidate has hands-on EV or hybrid vehicle repair experience, strong diagnostic capabilities, and the ability to communicate professionally with customers and internal service teams. This position requires someone who can troubleshoot technical vehicle issues, adapt to new EV technology, and perform effectively in a fast-paced service environment.
Key Responsibilities
Diagnose, troubleshoot, maintain, and repair electric vehicles
Perform hands-on work involving high-voltage systems, low-voltage systems, and EV powertrains
Identify vehicle issues and determine the appropriate repair approach
Complete vehicle inspections and accurately document service and repair work
Communicate repair findings and service information clearly to customers and internal teams
Use Microsoft Office and learn the company’s proprietary dealer management system
Maintain a strong focus on safety, service quality, and the customer experience
Obtain required ASE certifications within 6-8 months of hire; costs are reimbursed upon successful completion
Complete company-provided CPR training after hire
Brake works, suspensions, tire changes, EV troubleshooting, electrical repairs, etc.
| Location | Plainview, NY |
| Job Type | Full-time |
| Industry | Healthcare Services |
| Salary | $32–$40 Per Hour |
| Year Founded | 2001 |
| Headquarters | Atlanta, Georgia, US |
| Website | http://www.insightglobal.net |
Required Qualifications
4-5+ years of experience as an automotive service technician
Previous hands-on experience diagnosing and repairing electric or hybrid vehicles
Working knowledge of high-voltage systems, low-voltage systems, and EV powertrains
Current EPA 609 Certification
Strong written and verbal communication skills
Previous experience working directly with customers
Ability to use Microsoft Office and learn proprietary DMS software
Valid driver’s license with no suspensions within the past year
Drivers under 21 must have held a valid driver’s license for at least three years and complete required driver training after hire
Preferred Qualifications
ASE certifications, including A4, A5, A6, A7, A8, L3, and/or L4 ADAS
Experience servicing vehicles in a luxury automotive repair environment
Company Context
ASP is a medical supply company selling products such as syringes, gowns, wound care products, and other healthcare supplies to hospitals and large physician groups.
The company is in growth mode and is targeting roughly 3x revenue growth.
They have been overhauling supply chain operations and have already transformed 4 of their 5 supply chain organizations.
The previous person in the role was promoted to Director, which suggests there is visibility and growth potential.
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