Banquet Manager

Position Overview:

The Banquet Manager is responsible for the overall planning, execution, and financial performance of banquet and catered events. This role leads front-of-house banquet operations while partnering closely with Culinary, Sales, and Club/Operations leadership to ensure flawless event delivery. The Banquet Manager oversees high-volume events including weddings, corporate functions, galas, golf outings, member events, and seasonal peak programming. Success in this role requires strong leadership, labor management, operational precision, and a commitment to exceptional guest and member experiences.

Responsibilities:

Review and interpret Banquet Event Orders (BEOs) to ensure accurate execution of all event detailsLead pre-event meetings with Captains and banquet staffCoordinate room setups according to floor plans and event specificationsEnsure seamless execution of plated, buffet, reception, and action-station serviceOversee event timing, service flow, and guest interaction throughout all functionsServe as primary operational contact during eventsRecruit, train, schedule, and supervise banquet captains, servers, bartenders, and support staffConduct pre-shift meetings and ongoing coachingMaintain service standards, uniform compliance, and professional presentationEvaluate performance and provide corrective feedback when neededSupport a culture of teamwork, urgency, and hospitalityManage banquet labor budgets to meet cost targetsForecast staffing needs based on event volume and seasonalityMonitor overtime, productivity, and event-specific labor ratiosSupport revenue growth through service upselling and execution excellenceTrack and manage banquet supplies, rentals, and equipment expensesEnsure exceptional service standards at all eventsAddress guest concerns promptly and professionallyMaintain strong communication with event hosts, wedding planners, and corporate clientsUphold club/member service culture (if applicable)Ensure compliance with food safety, sanitation, and alcohol service regulationsMaintain cleanliness and readiness of banquet facilitiesOversee post-event breakdown and reset proceduresEnsure proper storage and handling of equipment, linens, and service warePerforming any other tasks assigned by leadership

Experience:

Preferred: Three (3) to five (5) year experience as a high-volume banquet/event management or related experiencePreferred: Experience working high volume events (200+ guests, multi room or concurrent events)Preferred: Experience managing labor budgets and event profitability

Schedule:

Days and start times TBD based on business needs5-6 day work weekFlexibility to work hours needed based on event schedules

Compensation:

$50,000 - $65,000

Environment:

Varying temperature controlled environments

Skills:

Physical abilities: May be required to lift up to 35 - 45lbs.; standing, bending, lifting and twisting for up to 90% of your shift; frequently lifting product - such as food trays, glass racks, silverware containers etc.; Ability to stand or walk at least 10 hours daily; working in various temperature controlled environments;Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basisOrganizational Skills: Ability to fulfill executive directions in a timely manner; ability to prioritize and meet deadlinesWorking in a team based environment: Working independently and as a team playerQuality: Maintain integrity and high standards from all perspectivesSafety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift