Bartender/ Server

Primary Objective of Bartender Position

To maximize customer satisfaction by providing quality beverage service 

Responsibilities 

• Provides quality food andbeverage service to customers
• Approaches customers promptlysuggesting a cocktail/wine or non-alcoholic beverages and recommendingpromotional items
• Uses approved suggestive sellingtechniques to upsell to premium products
• Maintains knowledge of barinventory and wine selection to respond properly to customer questions
• Maintains a thorough knowledge ofbeverage recipes and mixing procedures
• Mixes drinks for hotel servicestaff
• Understands and follows all statelaws and guidelines for beverage service
• Maintains proper bar cleanliness
• Ensures that all beverages areserved according to specifications
• Stocks and orders all suppliesand glassware
• Displays beverage selection in anattractive manner
• Demonstrates the ability to resolve simple customer complaints 
• Handles difficult situationseffectively

Other duties may be assigned as needed 

Physical Demands & WorkEnvironment

Whileperforming the duties of this Job, the employee is regularly required to stand;walk; use hands to finger, handle, or feel; reach with hands and arms; talk orhear and taste or smell.  The employee isfrequently required to climb or balance and stoop, kneel, crouch, or crawl, andlift and/or move up to 50 pounds.  Theemployee is sometimes exposed to outside weather conditions and the noise levelin the work environment is usually moderate to loud

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. 

Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. 

Bartell Hotels is an equal opportunity employer.