Behavioral Health Technician / Administrator | Hoffman Estates, IL

The Opportunity

The Behavioral Health Technician / Administrator splits time between client support and the daily operations of the center. This full-time, on-site role in Hoffman Estates, IL is a great fit for someone who enjoys working with people and keeping things organized. It helps create a welcoming, well-run environment for clients and staff.

What You’ll Do

• Greet clients and visitors, answer phones, and manage the front desk
  
• Support clients during programming and help keep the treatment environment safe and supportive
  
• Schedule appointments and coordinate calendars for providers and therapists
  
• Help with intake paperwork, insurance verification, and client records
  
• Keep files and data entry accurate and up to date
  
• Assist with office supplies, facility needs, and general administrative tasks
  
• Maintain confidentiality and compliance with HIPAA and 42 CFR Part 2
  

Why Join Illinois Counseling Center

• A chance to be part of a new program from day one
  
• Hands-on experience in both clinical support and healthcare operations
  
• A supportive team that works together to help clients succeed
  
• Meaningful work that makes a difference in people’s recovery
  

Requirements

• High school diploma or GED
  
• Experience in a behavioral health, healthcare, or office setting
  
• Strong organizational, communication, and customer service skills
  
• Comfort with computers, scheduling systems, and Microsoft Office
  
• Ability to maintain professional boundaries and client confidentiality
  

Preferred:

• Associate’s or Bachelor’s degree in Psychology, Human Services, or a related field
  
• Experience with electronic health records and insurance verification
  
• Current CPR and First Aid certification
  

Benefits