People are the cornerstone of the Maui Beach Hotel experience. We believe in nourishing talent, motivating creativity, and advocating for inclusion, compassion and respect. Our associates grow and thrive at every level. As a result, our team members are at the top of their game. Known for getting it right the first time, they're empowered, original, and intuitively adaptive.
Want to work for a team that believes in you and what you can do? Take the first step towards a new career in hospitality now. Apply today.
Role Overview
As a Bell Attendant/Shuttle Driver, you will be responsible for welcoming guests to the hotel and ensuring their luggage is safely transported to their room. Additionally, you will provide shuttle transportation to guests around the hotel and local area.
Essential Functions
Greet guests as they arrive at the hotel and provide assistance with their luggage
Transport luggage to guests' rooms and ensure they are properly stored
Provide guests with information about the hotel and local area
Operate the hotel shuttle to transport guests to/from the airport
Ensure the shuttle is clean and well-maintained at all times
Assist with maintaining the hotel's cleanliness, including cleaning the lobby and public areas
Follow all safety procedures and protocols, including those related to driving and luggage handling
Provide exceptional customer service and ensure guests are satisfied with their experience
Requirement & Qualifications
Proficient in English communication (speaking, reading, and writing) to effectively interact with guests, colleagues, and management, ensuring clear understanding and seamless communication.
High school diploma or equivalent
Must have a valid driver's license and clean driving record
Prior experience as a bell attendant, shuttle driver, or related field preferred
Excellent communication and customer service skills
Ability to work a flexible schedule, including weekends and holidays
Must be able to lift and carry heavy luggage up to 50 pounds
Knowledge of Maui and its attractions preferred
Benefits
Tips
Health insurance
Dental insurance
Vision insurance
401(k) + matching
Paid time off
Group Life insurance
Referral program
Employee discount at Springboard Hospitality properties
Numbers & Facts
Location
KAHULUI, HI
Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
English Languageunmatched
Heavy Liftingunmatched
High School Diplomaunmatched
Lift/Move 50 Poundsunmatched
Safety Processunmatched
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