Bertera Nissan Entry Level Service Advisor & Customer Representative

Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner.

Responsibilities:

• Greet customers and assist them with scheduling appointments for service
• Communicate with customers to gather information about their vehicle's service needs
• Provide estimates for service costs and recommend additional services as needed
• Coordinate with the service department to ensure that work is completed on time
• Follow up with customers to ensure their satisfaction with the service provided
• Handle customer inquiries and concerns in a professional and timely manner
• Maintain a high level of product knowledge and stay up to date on industry trends and developments

Qualifications:

• High school diploma or GED required; college degree preferred
• Previous customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask effectively
• Excellent organizational and time management skills
• Basic computer skills and familiarity with automotive service software
• Willingness to learn and grow within the automotive industry

This position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company. If you are a motivated and customer-oriented individual looking to start a career in the automotive industry, we would love to hear from you. Apply today to join the Bertera Nissan team!