Bilingual Care Coordinator

ABOUT US

All Care Health Center’s mission is to provide affordable, comprehensive, high quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community relationships, to enhance the future of our community’s well-being.

We offer a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance;
• Generous time off including:
  • Paid Time off (PTO) and Personal days
  • 10 paid holidays, including your birthday!
• Employer-paid Life Insurance and Long-Term Disability;
• 401(k) match up to 4%, and more!
• Additional pay for bilingual (Spanish)
• Public Service Loan Forgiveness Program Eligibility

POSITION OVERVIEW

The Care Coordinator identifies patients with preventative and chronic condition care gaps and performs patient outreach to close gaps. 

DUTIES

• Schedules and tracks referrals for specialty care.
  • Schedules patients for specialty referrals and diagnostic studies.
  • Processes incoming and outgoing referrals through the UniteUs portal within 48 hours.
  • Requests records from specialists within 30 days after referral appointments have been completed.
  • Works with patients to identify barriers to care and helps identify resources to address barriers (e.g. transportation, etc.).
  • Communicates information appropriately with care teams related to patients’ needs.
  • Tracks referrals through to completion and documents status in EHR.
  • Works with supervisor to set weekly/monthly referral goals and collects data to monitor progress of established goals.
• Participates in quality related workgroups, as assigned. Actively participates in preventative care workgroup and committee projects, as assigned.  Assists other ACHC team members related to preventative & chronic care services and social determinants of health.
• Other duties as assigned.

QUALIFICATIONS

• High School Diploma or GED required.
• A current valid certification as a Medical Assistant, Health Assistant in the State of Iowa preferred or obtains the certification within 12 months of employment. 
• Bilingual (Spanish) required

At All Care Health Center, we are committed to providing an environment of equal employment opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under applicable law.

If you need assistance or an accommodation in applying for this or other job postings, please contact the HR department at (712) 325-1990.