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p/> The Patient Transport Assistant transports patients by wheelchair, bed, or stretcher and performs identified non-clinical tasks as assigned or delegated to support patient care and department needs. •Basic Life Support (BLS) certification within 30 days of hire required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later).
p>Properly, professionally, and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate.
li>Communicates to patients and internal and external ordering physicians' offices, complex exam preparations instructions including, but not limited to, pre-procedure laboratory test requirements and other necessary preparations instructions. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or route the call to the appropriate resource.
Position Summary: The PFS Assistant Manager will contribute to the day-to-day operations on issues related to Patient Financial Services functions and be an integral part of the revenue cycle management team. Physical requirements: This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally) up to (33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body.
p>Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely with nurses and patients to ensure we are meeting and exceeding expectations.
Senior Associate Patient Coordinator Duties: Properly, professionally, and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate.
Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate.
Sr Associate Patient Coordinator Description: Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate.
Sr Associate Patient Coordinator Description: Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate.
Sr Associate Patient Coordinator Description: Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate.
p>Sr Associate Patient Coordinator Job Description: Properly, professionally, and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate.
Processes incoming calls both internal and externally to aid in services which may include but are not limited to: scheduling, pre-registration, processing nurse call information, pharmacy refills and referral requests, physician and/or staff paging needs, financial counseling queries, admission/discharge notifications as well as vetting special requests and questions as needed. Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay.
li> Processes incoming calls both internal and externally to aid in services which may include but are not limited to: scheduling, pre-registration, processing nurse call information, pharmacy refills and referral requests, physician and/or staff paging needs, financial counseling queries, admission/discharge notifications as well as vetting special requests and questions as needed. Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay.
p>Reporting to the Patient Support Supervisor, the Patient Support Specialist is responsible for resolving inbound patient requests related to billing and appointment scheduling in a multi-channel environment. Patient Support Specialist Job Responsibilities:
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Shift:. This role requires thorough documentation, effective conflict management, and strategic collaboration with senior leadership, medical staff, legal, privacy, and other organizational stakeholders.
The Patient Access Representative is the first contact with patients of Charles Drew Health Center and is expected to provide superior level customer services and registration and intake services to patients and staff in a positive supportive manner. Expertise: Strong communication skills; strong customer service skills strong organizational skills; knowledge in NextGen; ability to handle multiple work independently; knowledge of medical terminology is preferred.
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Knowledge, Skills & Abilities.
Essential Functions.
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Throughout the day, you'll handle financial conversations, process payments, provide billing support and insurance verification, and meticulously manage high-volume data entry. This is a front desk, patient-facing position that focuses on financial tasks, data, and accountability, offering a more precise and dominant approach than intake.
Epic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
Properly, professionally, and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate.
It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. Responsible for billing, electronic claims submission, follow up and collections of patient accounts. Responsibilities:.
Additionally, this role is essential to educating our patients on their Medicare Advantage benefits, chronic condition and quality screening opportunities, connecting them with other resources, and providing meaningful patient experience. Address patient needs with may include complex benefit questions, resolving issues, education members, and delivering best in class member experiences.
li>Processes incoming calls both internal and externally to aid in services which may include but are not limited to: scheduling, pre-registration, processing nurse call information, pharmacy refills and referral requests, physician and/or staff paging needs, financial counseling queries, admission/discharge notifications as well as vetting special requests and questions as needed. Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay.
p>• Currently licensed as a Registered Nurse in the state of Nebraska or current compact state license or appropriate allied health license or registration in the state of Nebraska only as required in accordance with appropriate health-related degree required. In this pivotal role, you won’t just monitor metrics—you will be the driving force behind our safety goals, transforming data into actionable improvement and leading critical event reviews like root cause analyses.
Required Qualifications: The following combination of education/experience will be considered: Six years healthcare and/or insurance/third party reimbursement or administrative customer service experience AND High School Degree/GED required. Face to face and bedside patient contact required to facilitate completion of applications for coverage through Medicaid, Marketplace and/or disability, monitor status, and assist patients with scheduling of hearings or other items as required.
Position Summary: The Patient Services Specialist (PSS) provides high-quality front-end patient support by managing patient intake, scheduling, medical records, and financial transactions while ensuring accurate documentation and exceptional customer service. Schedule and manage patient appointments, including new patients, follow-ups, treatments, referrals, outside testing, and hospital admissions per physician orders.
Responsibilities include providing prompt, informative, and professional customer service to visitors, patients, and staff, as well as ensuring timely, accurate, and secure registration of patients. Accurately processes and manages patient payments to minimize discrepancies, including secure cash-handling, drawer balancing, and deposits.
p>Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting.