Bilingual Customer Service

Ernesto Escobar Martinez

  • Glendale, Arizona
  • 30+ days ago
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    Skills

    • Community Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • English Languageunmatched
    • Identify Issuesunmatched
    • Insuranceunmatched
    • Multilingualunmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Salesunmatched
    • Sales Prospectingunmatched
    • Spanish Languageunmatched
    • Team Playerunmatched
    • Training/Teachingunmatched

    Description

    Benefits:
    • Bonus based on performance
    • Competitive salary
    • Free food & snacks
    • Paid time off
    • Training & development
    A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, you may perform the following tasks:

    • Providing introductory information to prospective and new customers
    • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
    • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
    • Letting customers know about additional products or services that might benefit them
    • Determining the quickest, most effective ways to answer a client’s or customer’s questions
    • Escalating queries and concerns, when necessary
    • Troubleshooting common issues with products or services
    • Working as a team player to find appropriate solutions to problems
    • Must be Bilingual in English and Spanish
    Compensation: $15.00 - $20.00 per hour




    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

    Numbers & Facts

    LocationGlendale, Arizona
    Websitehttps://www.allstate.com/

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