About the Role: Carmona Medical Care Inc is looking for a friendly and organized Bilingual Front Desk Receptionist to be the welcoming face of our practice in Cape Coral, FL. This is a fantastic opportunity to join a dedicated healthcare team where your communication skills and bilingual abilities will make a real difference for our patients every day.
Responsibilities:
Greet and check in patients in a warm, professional manner in both English and Spanish
Answer and direct incoming phone calls, schedule appointments, and manage the front desk calendar
Verify patient insurance information and collect co-pays at time of service
Maintain and update accurate patient records in the electronic health record (EHR) system
Communicate effectively between patients and clinical staff to ensure smooth patient flow
Handle patient inquiries, concerns, and correspondence with professionalism and empathy
Manage incoming and outgoing mail, faxes, and medical documentation
Requirements:
Fully bilingual in English and Spanish (spoken and written) required
Prior experience in a medical front desk, receptionist, or healthcare administrative role preferred
Familiarity with medical terminology, insurance verification, and EHR systems
Strong organizational and multitasking skills in a fast-paced environment
Excellent interpersonal and customer service skills with a patient-first attitude
Proficient in basic computer applications including Microsoft Office
High school diploma or equivalent required; medical administrative certification a plus
About Us:
Carmona Medical Care Inc is a trusted healthcare provider serving the Cape Coral, FL community with compassionate, patient-centered medical care. Our patients choose us for our personalized approach and dedication to their well-being. We pride ourselves on building a supportive, inclusive team environment where every staff member plays a vital role in delivering exceptional care.
Numbers & Facts
Location
Cape Coral, FL
Job Type
Full-time
Skills
Administrative Certificationunmatched
Calendar Managementunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
English Languageunmatched
Fax Machinesunmatched
Health Insuranceunmatched
Healthcareunmatched
Healthcare Administrationunmatched
Healthcare Providersunmatched
Interpersonal Skillsunmatched
Mail Processingunmatched
Medical Affairsunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Microsoft Officeunmatched
Multilingualunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Quality of Careunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
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