Billing Specialist

Hunt and Hire is a SaaS, Manufacturing and Healthcare agency specializing in direct hire, contract and temp to perm placements for SMB nationwide. With a strong focus on delivering exceptional recruitment services, we pride ourselves on connecting top talent with top companies in the US. We are dedicated to building long-lasting relationships with both clients and candidates, ensuring mutual success and satisfaction.

Mission: To inspire with a scrappy and friendly attitude, leading with empathy and authenticity. We commit to genuine solutions that empower our clients to forge lasting connections and create meaningful impact. Together, we don't just fill jobs we build relationships that last a lifetime.

Values: Passion- Spirituality-Service- Empathy- Fun- Integrity

Here's How You'll Make an Impact

As a member of the Billing Department, you will play an integral role in ensuring the accuracy of all submitted contracts and product pricing, as well as overseeing the correct billing and invoicing of all orders and processing necessary refunds/credits to customers and sales partners alike. In this role you will work with our customer support representatives to provide quick and accurate information related to billing and data entry. Flexibility and a willingness to jump right help the team are crucial to success in this role. We need a go-getter who is eager to learn new things and own their piece of the team goal.

What we want you to accomplish:

• Possess a working knowledge of company policies, procedures, products, and pricing
• Process Credits and adjustment on invoices
• Prepare monthly invoice copies to sales partners
• Prepare all batch reports
• Master the ability to review and approve or reject submitted contracts and product pricing

• Develop a well-rounded understanding of how multiple order types bill and invoice
• Find and correct errors within your daily tasks to avoid future issues
• Grow with the role as new duties emerge in a dynamic workplace
• Desire to cross-train within your department to better assist your team
• Assist with summer projects such as bulk settlement and return for credit in the high school division

What you will be doing on a daily basis:

• Daily review of pricing
• Weekly review of penny report and release holds
• Daily review of credit cards disputes
• Check and correct multiple order types before billing
• Place and release necessary billing holds
• Review contracts and product pricing submitted by customer service representatives
• Process necessary refunds, credits, and rebills
• Research and provide support documentation to dispute credit card chargebacks
• Sort and record invoices to be entered from outside vendors
• Enter orders for charges from the art and shipping departments respectively
• Ensure the validity of student orders before releasing for invoicing monthly
• Provide customer service representatives and sales partners with accurate billing information and invoices
• Data entry of student paper orders

What you will bring to the table:

• Time Management
• Strong math skills
• Ability to help define processes and workflow
• Previous success in a billing or finance role
• Effective communication across all levels of an organization by phone, email, and in person
• Moderate to advanced skills with Microsoft Office
• Demonstrate success in managing multiple tasks and projects at once while maintaining attention to detail
• Proven examples of process improvements
• Ability to work with multiple personality types

Education / Certifications Required:

• High School Diploma or GED
• College Associate degree a plus