Breakfast / Evening Reception Attendant

The Pier 5
  • Baltimore, MD
  • Full-time
  • Instant Apply
4 days ago

Job Description

Job Title: Breakfast / Evening Reception AttendantStatus: NON-EXEMPTReports to: GM/Operations ManagerWork today, get paid tomorrow! Tired of waiting for your paycheck? We hear you!We believe that if you put in the hard work today, you should be able to enjoy the rewards tomorrow. That is why we partner with ZayZoon to offer our team members Earned Wage Access. No more stressing over unexpected bills, expensive payday loans, or waiting out a long pay cycle. Work your shift, open the app, and cash out up to 50% of your earnings the very next day. It is your money! You earned it, so you choose when to use it! Position Summary: The primary responsibility of the Breakfast / Evening Reception Attendant is to set up and maintain the breakfast dining area. He or she is responsible for making guests feel welcome, comfortable and well attended to at all times. The Breakfast Attendant may be responsible for serving guests coffee, clearing tables and maintaining storage areas for breakfast supplies. The Evening Reception attendant is responsible for setting the lobby area and maintaining the setup area for Happy Hours.Experience & Education:Experience in hospitality a plus High School diploma or equivalent preferredServSafe / TIPS certification is required and a plusRequirements:Work Environment - Ability to work:With various pieces of equipment such as a touch screen monitor, printer, cash register, credit card authorization machines, carpet sweeper/vacuum, broom, various beverage dispensing machines and other dining room equipmentUnder variable temperature conditionsUnder variable noise levelsOutdoors/IndoorsAround chemicals, fumes and or odor hazardsAround dust and or mite hazards Physical Requirements: Long hours sometimes requiredMedium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objectsAbility to bend, stretch, twist or reach with your body and armsAbility to work under variable temperatures and noise levelsNear Vision - The ability to see details at close rangeAbility to stand for long periods of time without sitting or leaningAbility to walk long distancesMental Requirements: Oral and Written Comprehension and Expression - Must be able to convey information and ideas clearly in EnglishMust be able to evaluate and select among alternative courses of action quickly and accuratelyMust be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryMust work well in stressful, high pressure situationsAbility to multi taskMust maintain composure and objectivity under pressureMust have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular needMust be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guestsMathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functionsMultilingual helpfulEssential Duties & Functions:Approach all encounters with guests and employees in a friendly, service oriented mannerMaintain regular attendance, as required by scheduling which will vary according to the needs of the hotelMaintain high standards of personal appearance and grooming, as defined in the hotel handbook, when workingComply at all times hotel's policies and procedures to encourage safe and efficient hotel operationsPositively interact with hotel guestsPrepare tables for meals, including setting up items such as linens, silverware, and glassware.Complete all sidework and cleaning duties as described in the hotel's policies and procedures.Have full knowledge of entire menu, as well as daily specials, desserts, etcPresent menus to guests and answer questions about menu items, making recommendations upon requestCheck with customers to ensure that they are enjoying their meals and take action to correct any problemsServe food or beverages to patrons, and prepare or serve specialty dishes at tables as requiredRemove dishes and glasses from tables or counters, and take them to kitchen for cleaningRespond to guest complaints in a timely mannerParticipate in department meetingsKeep immediate supervisor fully informed of all problems or matters requiring his or her attentionEnsure compliance with all local health & sanitation regulationsEnsure compliance with departmental policies and proceduresEnsure that all side work is completed before leaving propertyBe up to date on all guest services, promotions and events in the HotelDo you have what it takes for this job?At Meyer Jabara Hotels, our mission is to honor, host and create memorable moments and make true connections. This is part of what we call the J-Quality! We do this by creating an environment whereby all associates accept empowerment and ownership to go above and beyond for all of our guests. Are you a dynamic, enthusiastic, and guest-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to begin your Journey with us and show us your J-Quality! Test your JQ and see if you have what it takes to be a part of our team!If you believe you have the J-Quality please click through to apply! What is your JQ?https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Numbers & Facts

LocationBaltimore, MD
Job TypeFull-time

Skills

  • Beveragesunmatched
  • Coffee Makingunmatched
  • Credit Cardsunmatched
  • Food and Beverage Industryunmatched
  • High School Diplomaunmatched
  • Hospitality and Tourismunmatched
  • Identify Issuesunmatched
  • Loansunmatched
  • Physical Demandsunmatched
  • Printersunmatched
  • Problem Solving Skillsunmatched
  • Safety Processunmatched
  • Sanitationunmatched
  • Time Managementunmatched
  • Touchscreensunmatched

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