Business Analyst, Senior
City: Chicago
State/Province: IL
Country: United States
Division: Corporate
Job ID: 14282
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We're looking for a Senior Business Analyst responsible for assisting in the delivery and support of business solutions utilizing Information Technology. This role supports the areas of Customer Service, Billing and Pricing, utilizing SAP Sales and Distribution module.
Our corporate headquarters is located in Chicago, IL. This role operates on a hybrid work model; employees spend three days working in the office and two days working remotely. We offer 401k plus vision, dental and medical benefits, as well as a paid holiday and PTO package.
Responsibilities:
- Manages the relationship between business partners and the IT department relative to requirements, solutions, and priorities.
- Works with business partners to determine alignment of initiatives with business goals and value.
- Develops and maintains an advanced knowledge of the capabilities and functions of the assigned application software. Uses this knowledge to recommend optimal solutions to business requirements that best leverages the product(SAP) using best practice methodologies.
- Assesses cross-functional impact of changes to business processes.
- Assists in all aspects of solution development and deployment activities with the exception of coding. Emphasis will be on scope definition, requirements definition, system configuration, testing, and deployment.
- Develops and documents new processes and solutions.
- Performs system support activities and ensures production support service levels are met.
- Assists in upgrade & migration activities, ensuring these meet business requirements and goals.
- Creates training documents and system documentation.
- Ensures that IT practices and policies are adhered to and aligned across the enterprise.
- Additional duties as assigned.
Qualifications & Requirements:
- Bachelor's degree or equivalent experience, with at least 5 years of experience in SAP Order to Cash area working on multiple SAP projects, or an equivalent combination of education and experience.
- Advanced Project Management Skills - capable of managing concurrent projects successfully. The projects may involve more than 4 additional resources, be cross functional and involve more than 500 hours effort for the total team.
- Communication - Strong written and oral communication skills, as well as presentation skills. Ability to communicate complex ideas in plain language. Good listening skills and ability to fully understand concepts by asking good questions.
- Collaboration Skills.
- Problem Solving: Methodical and disciplined approach that emphasizes the long-term perspective.
- SME with respect to assigned software and development tools.
- Business acumen - ability to separate high value initiatives from low value and articulate the difference.
- Influence - Needs to inspire confidence and credibility and be willing and able to influence others' opinions where appropriate.
- Ability to work with third party vendor resources.
- Technical strengths, with strong SAP configuration skills in SAP Sales & Distribution in the following areas:
- Order processing
- Pricing procedures
- Output determination
- Invoicing
- Good understanding of SAP data structures relevant to the areas of Sales and Distribution.
- Good understanding of SAP SD integration points with other SAP modules.
- Able to translate business needs into terms technical experts can easily understand and respond.
- Demonstrate ability to grasp newer technologies relevant to the area assigned.
- Utilizes Software Development Life Cycle best practices to manage project activities.
- Prior experience with Vistex (IP&DMP) preferred.
Our salary range for this role is $110,600 - $132,680 including a full benefits package.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Sales
Corporate Team
Distribution Team