The Business Development Manager (BDM) is responsible for new business development and client relationship management. The BDM's focus is on prospecting for and securing new client relationships. They work to better understand their clients' international supply chain and sell additional MAO solutions to improve it.
Cultivate multi-level customer relationships and identify key decision makers to uncover specific needs
Qualification, selection and solicitation of new targets and opportunities
Prepare and deliver customer proposals
Manage customer commitments
Integrate and educate customers on MAO technology solutions
Coordinate and participate in customer meetings with decision makers
Develop comprehensive pricing strategies
Provide excellent Customer Service to ensure customer issues are resolved
Stay current on customer and industry trends
Daily maintenance of customer resource management system
Bachelor's degree or equivalent combination of education, training and experience.
Excellent communication and interpersonal skills (both verbal and written)
Understanding of competitor strategies, capabilities and pricing
Superb negotiation skills with the ability to drive change and deliver targeted results
Outstanding problem solving skills
Highly organized and detail-oriented
Strong working knowledge of Microsoft Office
2 – 4 years minimum experience in international freight forwarding / logistics industry
Numbers & Facts
Location
Renton, Washington
Skills
Business Developmentunmatched
Communication Skillsunmatched
Competitive Analysis/Strategyunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Freight Forwardingunmatched
Industry/Trade Analysisunmatched
Interpersonal Skillsunmatched
Logisticsunmatched
Microsoft Officeunmatched
Negotiation Skillsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Product Pricingunmatched
Proposal Writingunmatched
Resolve Customer Issuesunmatched
Resource Managementunmatched
Sales Managementunmatched
Sales Prospectingunmatched
Solution Salesunmatched
Strategic Planningunmatched
Supply Chainunmatched
Writing Skillsunmatched
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