Business Development Manager

Primary Duties & Responsibilities

Market Intelligence & Opportunity Identification

• Conduct ongoing market research to assess commercial pricing, competitors, labor requirements, and service demand.
• Monitor trends in commercial facilities management, fleet services, food services, and construction support.
• Identify bundled and integrated service opportunities (e.g., janitorial, pressure washing, and grounds maintenance) aligned with TRDI’s capabilities.

Commercial Business Development & Prospecting

• Identify, qualify, and pursue new private‑sector commercial opportunities consistent with TRDI’s service offerings.
• Build and actively manage a commercial sales pipeline across facilities services, maintenance, fleet, food services, and construction.
• Establish and cultivate relationships with key commercial stakeholders, including:
• • Property managers and owners
  • Commercial facility operators
  • Construction firms and developers
  • Retail, industrial, and logistics customers
  • Commercial vendors and subcontractors

Sales Lifecycle Management

• Lead the full commercial sales cycle from initial prospecting through contract award.
• Conduct site walks, service assessments, and client needs analysis.
• Coordinate pricing strategies, negotiations, and contract close to ensure competitive and sustainable outcomes.

Proposal Development & Contract Structuring

• Coordinate preparation of bid submissions, proposals, and statements of work.
• Partner with Operations and Finance to validate:
• • Accurate labor and staffing estimates
  • Equipment and material readiness
  • Pricing models that support required margins and sustainability
• Ensure proposals accurately reflect operational capabilities and client requirements.

Contract Transition & Start‑Up Support

• Support smooth transitions from contract award to operational start‑up.
• Coordinate handoff to Operations to confirm staffing, scheduling, and service readiness requirements are met.

Cross‑Functional Collaboration & Internal Alignment

• Partner with Operations to confirm service feasibility, staffing models, and execution schedules.
• Coordinate with Human Resources on workforce planning, onboarding timelines, and compliance considerations.
• Work closely with executive leadership to align commercial growth initiatives with company strategy.

Client Relationship Management & Contract Growth

• Maintain strong relationships with commercial clients to support renewals, retention, and long‑term partnerships.
• Identify and pursue upsell and cross‑sell opportunities within existing contracts.
• Address client concerns and service issues in coordination with operations leadership.

Reporting, Performance Tracking & Accountability

• Maintain accurate CRM records, opportunity tracking, and revenue forecasts.
• Provide regular reporting on:
• • Sales pipeline activity
  • Contract wins and losses
  • Revenue projections
• Meet or exceed established commercial growth and revenue targets.

Qualifications & Requirements

Education & Experience

• Bachelor’s degree in business, Marketing, Construction Management, or related field, or equivalent experience.
• Minimum five (5) years of business development or commercial sales experience, preferably in one or more of the following:
• • Facilities services
  • Landscaping or grounds maintenance
  • Janitorial services
  • Fleet services
  • Food services
  • Construction or construction support
• Proven success in securing commercial service contracts.

Skills & Capabilities

• Strong negotiation, communication, and presentation skills.
• Ability to manage multiple business development opportunities simultaneously.
• Proficiency with CRM systems and Microsoft Office.
• Experience selling labor‑intensive service contracts.
• Knowledge of commercial pricing models, cost structures, and margins.
• Experience conducting site walks and service assessments.
• Familiarity with subcontractor coordination and vendor partnerships.
• Experience supporting multi‑site commercial customers.
• Ability to work effectively and communicate clearly with cross‑functional teams.
• Ability to maintain confidentiality of sensitive information.
• Ability to work on a flexible schedule as business needs require.
• Possess and maintain a valid state‑issued driver’s license with an acceptable driving record.
• Ability to successfully pass a background check and pre‑employment drug screening.
• Compliance with TRDI’s Drug‑Free Workplace Policy.

Physical & Work Environment

• Ability to conduct site visits, walk job locations, and attend client meetings.
• Office‑based with frequent travel to commercial customer sites.

Position Classification, Travel & Expected Hours

• Exempt, full‑time, on‑site position.
• Work schedule may vary and include weekends.
• Frequent local and regional travel is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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