Business Development Manager, Virtual Concierge

Best Upon Request Corporate
  • Dallas, Texas
  • Remote
    30+ days ago

    Job Description

    Title: Business Development Manager, Virtual Concierge
    Reports to: CEO
    Location: Dallas, TX; Atlanta, GA — field-based role; you are expected to be out with clients and prospects daily
    Compensation: $55,000 base + commission | OTE $85,000 at target, $100,000+ at stretch | Full benefits 
    FLSA Status: Exempt
     
    About BEST
     
    Best Upon Request (BEST) is a values-based, Great Place to Work-Certified company providing on-site concierge services as an employee benefit and patient amenity to healthcare systems and large employers across the United States. Headquartered in Cincinnati, Ohio.
     
    Role Summary

    We’re hiring a Business Development Manager to lead new business development for BEST’s Virtual Concierge offering. You’ll re-engage a warm contact base, book meetings, and close annual subscription contracts with HR executives, benefits leaders, and brokers across corporate, professional services, law firm, and SMB markets.
     
    This is a ground-floor opportunity to work directly with our CEO, help shape the go-to-market strategy, and build a book of business in a category that’s ready for growth. You’re not sitting behind a desk; you’re out in the market every day.
     
    What You'll Do
     
    Business Development & Pipeline Management
    • Re-engage BEST’s existing warm contact base and build a pipeline of qualified prospects including HR executives, benefits leaders, brokers, and decision-makers at corporations, law firms, professional services firms, and SMBs.
    • Get in front of people with coffee meetings, prospect lunches, cold calls, LinkedIn outreach, and showing up where your buyers are. This is not a desk job.
    • Lead consultative scoping conversations to right-size the subscription tier for each prospect and build a compelling business case.
    • Own the full sales cycle: outreach, deck, proposal, close and log every activity in HubSpot in real time.
       
    Market Development
    • Work directly with the CEO to refine our Virtual Concierge go-to-market strategy; represent BEST at industry events and conferences.
    • Use modern tools including AI (Claude) and HubSpot to work efficiently and punch above your weight.
    • Drive adoption and utilization with new clients post-close you’re selling annual contracts that auto-renew; a client who underutilizes the program is a churn risk.
       
    What success looks like in year one
    • A full pipeline consistently moving through the funnel.
    • First contracts signed and revenue on the board.
    • HubSpot reflects real, current activity — no black holes, no stale deals.
    • A clear read on which segments and buyer profiles convert best — and a sharpened strategy to match.
       
    This Role Is Right For You If
    • You’re energized by commission tied to your output
    • Coffee meetings, prospect lunches, and industry events are how you naturally operate, not something you have to be pushed to do.
    • You have executive presence and are credible in rooms with senior HR and benefits leaders and comfortable cold calling them the day before.
    • You’re disciplined: your pipeline, calendar, and follow-ups stay current without being reminded.
    • You want to build something, not just fill a role.
       
    • Outbound sales experience, comfortable cold calling, managing a pipeline, and owning a number.
    • Strong written and verbal communication, your outreach gets responses and your decks are client-ready.
    • Proficiency in Microsoft Office, PowerPoint, Excel, and Word.
    • HubSpot or comparable CRM, every call, meeting, and deal stage logged in real time.
    • Based in Dallas, TX or Atlanta, GA other major Texas and Georgia markets considered.
       
    Preferred
    • Experience selling SaaS, subscription-based, or recurring-revenue products, you understand annual contracts and what it takes to keep clients renewing.
    • Familiarity with the HR or benefits buyer or a demonstrated ability to learn a new industry quickly.
    • Experience in employee benefits, corporate wellness, or a related field.
    • Active LinkedIn presence used as a real sales and prospecting tool.
       
    Logistics
    • Field-based, Dallas TX or Atlanta, GA. In-person client meetings and travel required; this is not a work-from-home position.
    • Background check required.
       
    Growth & Opportunity
    Strong performers in this role have a clear path to a senior Business Development or Director-level role as BEST’s Virtual Concierge business grows. You’ll work directly with the CEO from day one and have genuine influence over the product and go-to-market strategy, not just the execution of it.
     
    How to Apply
    Submit your resume. Optional but appreciated: a brief note on a sale, relationship, or win you’re proud of and what made it happen. We read every one.
     
    https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d0934bc7b00193891ac7fb0ffb&id=8a78839f9eb34c4a019ed75e376a2660&source=&lang=en 
     
    BEST values transparency, accountability, and teamwork. We are an equal opportunity employer committed to creating an inclusive environment for all team members.

    Numbers & Facts

    LocationDallas, Texas (
    Remote
    )

    Skills

    • Artificial Intelligence (AI)unmatched
    • Brokerageunmatched
    • Business Caseunmatched
    • Business Developmentunmatched
    • Business Growthunmatched
    • Cold Calling Skillsunmatched
    • Conferencesunmatched
    • Corporate Lawunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Retention/Renewalunmatched
    • Employee Benefitsunmatched
    • Healthcareunmatched
    • Legalunmatched
    • LinkedInunmatched
    • Market Developmentunmatched
    • Market Entry Strategyunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • On Site Supportunmatched
    • Presentation/Verbal Skillsunmatched
    • Professional Servicesunmatched
    • Purchasing/Procurementunmatched
    • Right-Sizingunmatched
    • Riskunmatched
    • Salesunmatched
    • Sales Cycleunmatched
    • Sales Pipelineunmatched
    • Sales Prospectingunmatched
    • Sales Toolsunmatched
    • Software as a Service (SaaS)unmatched
    • Team Playerunmatched
    • Willing to Travelunmatched
    • Work From Homeunmatched
    • Writing Skillsunmatched

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