Business Development Sales Manager | Austin, TX | In-Office

Reports To: Vice President of SalesFLSA Status: ExemptLocation: Austin, TX (Monday–Friday, In-Office)

Lead an Award-Winning Business Development Team

BBB Heart of Texas is seeking a driven Business Development Sales Manager to lead one of the top-performing Business Development teams in the Better Business Bureau system.This is a hands-on, player-coach leadership role responsible for leading and developing a team of Business Development Representatives while personally maintaining a monthly goal of 10 approved Accredited Business applications. Working alongside the Vice President of Sales, you'll drive membership growth, retention, and revenue while building a high-performing, accountable team.Please Note: This is a full-time, in-office leadership position based in Austin, Texas (Monday–Friday). Remote and hybrid work arrangements are not available.

Key Responsibilities

• Lead, coach, mentor, and develop a team of Business Development Representatives.
• Personally achieve a monthly goal of 10 approved Accredited Business applications while leading the team's overall performance.
• Partner with the Vice President of Sales to execute annual sales strategies and achieve sales, retention, and net growth goals.
• Recruit, onboard, train, and evaluate team members.
• Conduct coaching, performance reviews, and accountability conversations.
• Monitor sales activity, pipeline, forecasts, and productivity metrics.
• Ensure compliance with BBB policies, accreditation standards, and quality expectations.
• Complete leadership responsibilities including timesheet approvals, PTO requests, employee relations, and performance management.
• Collaborate with leadership to improve organizational performance and customer experience.

Qualifications

• 3+ years of sales leadership or management experience leading an inside sales or business development team.
• Proven success coaching high-performing sales teams and achieving sales goals.
• Bachelor's degree preferred or equivalent combination of education and experience.
• Strong leadership, communication, and organizational skills.
• Critical thinking and analytic skills are essential.
• Experience with CRM platforms and Microsoft Office – Excel skills essential.
• Ability to manage confidential information with professionalism and integrity.

Why You'll Love Working Here

• Fast-paced, growth- and scale-oriented, intrapreneurial mindset.
• This is a new area, build it from scratch.
• We're passionate about learning and development and finding new ways of doing things.  
• Medical, Life, and Long-Term Disability Insurance
• Group rates for Medical, Dental, and Vision coverage for dependents
• 401(k) with 5% company match and immediate vesting
• Flexible Spending Account (FSA)
• 10 Paid Holidays plus your birthday off
• Professional development, employee recognition, and a collaborative culture

Why BBB?

BBB Heart of Texas is an award-winning organization recognized as a Top Workplace by the Austin American-Statesman, one of the Top 50 Best Nonprofits to Work For by The NonProfit Times, and one of the 100 Best Companies to Work for in Texas by Texas Monthly.Join a nationally recognized Business Development team where integrity, performance, and leadership drive success.

Physical Requirements

• Sit approximately 80% of the workday and stand or walk approximately 20%.
• Occasionally lift, push, pull, or carry up to 20 pounds.
• Frequent use of a computer, phone/headset, and other office equipment.
• Occasional travel and participation in meetings, events, or business activities.

BBB Heart of Texas is an Equal Opportunity Employer and participates in E-Verify.

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