Business Office Assistant

Primary Job Function

The primary purpose the Business Office Assistant is to assist the Business Office Manager in the organization and performance, facility Business Office functions.

As BOM Assistant in our facility, look at what benefits you can enjoy:

• Competitive starting wage with additional pay for experience
• $1,000 new employee referral program
• Paid life insurance
• 401k opportunities after your first year
• DailyPay! Work today, get paid today!
• Medical, Vision and Dental Insurance 
• $5,000 Tuition Reimbursement Per Year 
• Quarterly Education Bonus Program

Primary Responsibilities

• Assisting with all of the facility’s Business Office Assistant responsibilities. This includes:
  • Assisting with the verification of payor eligibility for all patient admission inquiries;
  • Entering and posting census, resident fund transactions, cash receipts, adjustments and ancillaries into MDI on a daily basis and as directed;
  • Assisting with communicating census information with pharmacy, labs and other outside providers;
  • Assisting with completing facility and resident trust deposits and faxing to Corporate;
  • Assisting with the completion of all month-end activities by established deadlines;
  • Assisting with Pre-Admission paperwork to local area on aging upon admission;
  • Assisting patient families with financial admission and application for Medicaid, if applicable;
  • Assisting with the distribution of patient funds and facility petty cash;
  • Assisting with the facility’s front office and reception areas;
  • Assisting with Payroll or HR duties as directed;
  • Creating and maintaining an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the facility;
  • Maintaining the confidentiality of all residents and their care to ensure resident rights and privacy are protected at all times; &
  • Reporting and documenting resident and/or visitor incidents, accidents, complaints or allegations according to the facility’s policy and procedure using the designated occurrence reporting system.
• Complying with safety requirements, infection control measures, and maintaining a clean work environment in accordance with facility policy as indicated by:
  • Assuring that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.;
  • Abiding by all emergency protocols for crash carts, resident codes, fire safety, missing residents, tornado preparation, violent residents, Wander guard alarms, door alarms, and other facility policies as assigned;
  • Reporting any forms of abuse witnessed and aware of and taking appropriate action according to policy;
  • Following infection control and universal precautions procedures;
  • Following periodic cleaning schedules for equipment and returning equipment to proper area after use, and
  • Ensuring the facility is maintained in a clean and sanitary manner at all times.
  • Performing other duties as assigned by the Administrator, Field Accountant or TLC Corporate Office.

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Minimum Qualification/Requirements:

• Must possess specific educational and experience requirements such as:
  • Must have high school diploma or GED; &
  • Ten key calculator and keyboarding.
• Must possess knowledge of accepted accounting practices required.
• Must have a thorough understanding of the principles Business Office policies/procedures.
• Must possess interpersonal skills such as:
  • Possessing basic typing, computer, and good organizational and communication skills;
  • Possessing knowledge in the usage of computers and data input/output to include report retrieval;
  • Possessing the ability to develop and interpret Business Office policies/procedures and apply them in specific situations;
  • The ability to follow oral and verbal instructions, function independently and make independent decisions when circumstances warrant such action;
  • The ability to read, write, speak and understand the English language;
  • The ability to seek out new methods and principles and be willing to incorporate them into existing practices;
  • Demonstrating the ability of personal integrity and dealing tactfully with residents, family members, visitors, government agencies and personnel;
  • Being in good physical and mental health, free of communicable diseases;
  • The ability to work harmoniously with professional and non-professional personnel;
  • Possessing sound judgment in prioritizing the performance of tasks, duties and responsibilities in accordance with established standards, policies and procedures;
  • The ability to be discrete and protect the integrity of confidential information and stay within Corporate Compliance;
  • Patience, a cheerful disposition, enthusiasm and a willingness to handle residents based on whatever maturity and physical level in which they are currently functioning;
  • The ability to adhere to professional code of ethics, and
  • The ability to relate information concerning a resident’s condition.
• Desired qualifications include:
  • Experience in long-term care, medical billing and knowledge of general ledger accounting.