Business Program Manager

Overview

Cloud Operations + Innovation (CO+I) is the team behind one of the World's largest Cloud Infrastructures, responsible for developing, building and maintaining the entire Microsoft Cloud. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for a passionate Business Program Manager to help achieve that mission.

Within CO+I, the Process, Operations & Governance (POG) organization drives execution, governance, and cross functional alignment across complex datacenter and infrastructure programs. We are seeking a Business Program Manager to support corporate controls and leadership oversight throughout the life cycle of a data center. This role will be a vital connection and orchestration point to understand and deep dive into the business aspects from global standards and governance criteria for cross-org leadership sign-off to translate those into business requirements for platform implementation.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Program & Operational Excellence

• Lead initiatives that improve network procure-to-pay processes, increase efficiency, and solve business challenges.
• Design, implement, and continuously improve scalable operating models, governance structures, and business rhythms.
• Drive process standardization, operational maturity, and continuous improvement across global programs.
• Identify and implement automation and AI opportunities to improve quality, consistency, and efficiency.

Business Insights & Strategy

• Analyze data and business challenges to identify opportunities and recommend solutions.
• Develop success metrics, KPIs, and performance reporting to measure business outcomes.
• Translate complex information into clear, actionable recommendations for leadership.
• Support strategic planning, risk assessment, and decision-making through data-driven insights.

Program Management & Execution

• Lead programs from strategy through execution, aligning stakeholders, resources, timelines, and deliverables.
• Define requirements, project plans, and implementation strategies while driving accountability and clarity.
• Partner across Engineering, Finance, Legal, and Business teams to ensure successful program delivery.

Risk Management & Readiness

• Identify, assess, and mitigate risks across multiple workstreams.
• Drive change management, stakeholder readiness, and launch execution activities.
• Ensure transparency, alignment, and effective decision-making throughout program lifecycles.

Stakeholder Leadership

• Build trusted relationships and influence outcomes without direct authority.
• Navigate ambiguity and competing priorities to achieve business objectives.
• Foster collaboration, innovation, and a culture of operational excellence.

Qualifications

Required Qualifications:

• Bachelors Degree in Business, Operations, Finance, or related field AND 2 years of experience in program management, process management, or process improvement, OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance.

Preferred Qualifications:

• Project & Program Management
• Process Improvement & Operational Excellence
• Experience using data and metrics to influence decision making and measure business outcomes
• AI & Automation (including Microsoft Copilot)
• Demonstrated problem-solving, communication and stakeholder management skills
• Change Management & Organizational Readiness
• Experience driving cross-functional initiatives across multiple stakeholder groups

#COICareers | #EPCCareers | #DCDCareers

Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $77,800 - $153,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $102,200 - $169,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.