Call Center

Remote Call Center Representative

Hybrid Training Fully Remote
$18–$20/hour
Full-Time | Monday–Friday | 8:00 AM–4:30 PM

A Women's Health practice in Cobb County looking for a compassionate, organized, and dependable Call Center Representative to serve as the first point of contact for patients while supporting a growing women's health team.

This role begins with 3 months of onsite training at the West Cobb location before transitioning to fully remote work.

Job Duties:

Manage a high volume of incoming patient calls with professionalism and empathy
Respond to patient emails and Klara messages promptly
Support scheduling and patient inquiries
Assist with fax management and documentation
Collaborate with internal teams regarding insurance and patient questions
Deliver an exceptional patient experience every day

Qualifications:

Experience in a call center, medical office, or customer service environment preferred
Familiarity with healthcare systems such as ModMed/EMA preferred
Experience with Availity, Cigna, and UHC portals a plus
Strong communication and multitasking skills
Self-motivated with the ability to work independently from home
Reliable high-speed internet and dedicated workspace

Why Join Us?

Fully remote after training
Supportive healthcare team environment
Consistent weekday schedule
Meaningful work helping patients every day

If qualified, email UPDATED resume to Ellen.Watson@averypartners.com