Manager, Claims Customer Service Call Center Brickhouse ResourcesManager, Claims Customer Service Call CenterAtlanta, GAMonitor staffing levels, schedules, call volume, service levels, abandonment rates, productivity, quality results, and customer experience measures. Oversee escalated customer, agent, and provider inquiries and coordinate with internal departments to resolve complex issues.
Call Center Manager Nelson ExteriorsCall Center ManagerMarietta, GAYour success is measured on four call-center metrics -- the same numbers your monthly performance bonus is built on: Speed-to-Lead -- Every new inbound lead contacted fast, during business hours, and worked through the full follow-up cadence so no lead is dropped. We've helped over 10,000 homeowners fall in love with their homes again, specializing in siding, roofing, windows, doors, decks, painting, gutters, and outdoor living spaces.
Call Center Representative Serenity Mental Health CentersCall Center RepresentativeSandy Springs, GAIn this role, you’ll handle inbound calls from customers who have already expressed interest, answer questions, and guide them through next steps with confidence and clarity. You’re comfortable following a process, staying organized, and keeping a professional tone — even during busy or challenging calls.
NewCall Center Representative LanceSoft IncCall Center RepresentativeAtlanta, GA$20 / hourThis position will answer incoming calls, provide information and assistance to families, document transportation concerns, and coordinate with Quality Control Technicians and transportation operations staff to resolve issues such as missing buses, late arrivals, bus location concerns, route questions, and other transportation-related matters. The ideal candidate is fluent in English and Spanish , communicates professionally and compassionately, remains calm in a fast-paced environment, and is comfortable coordinating multiple issues while maintaining accurate records.
Call Center Agent Ova TechnologiesCall Center AgentAlpharetta, GAWe are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ensure a positive customer experience. The ideal candidate will possess excellent communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.
Call Center Representative A Smile 4 UCall Center RepresentativeAlpharetta, GAFull timeA Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient.
Call Center Specialist Dunhill Professional Search of Wilmington, Inc.Call Center SpecialistAtlanta, GA$17–$17.75 / hourFull timeThis role supports customer satisfaction and service level agreement adherence by completing daily operational tasks, assisting with transaction processing, researching customer issues, documenting interactions, and helping resolve processing errors in accordance with established program guidelines. Log new cases and update existing cases to document each customer interaction conducted by phone, email, or web chat in the web-based agent desktop application.
Call Center Associate Emory HealthcareCall Center AssociateAtlanta, GeorgiaFull timePHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required.
Call Center Customer Service Representative (Remote | 1099 Independent Contractor) Empire Connect AgencyCall Center Customer Service Representative (Remote | 1099 Independent Contractor)Douglasville, GeorgiaRemoteIf you're passionate about helping others and have the skills to deliver quality customer service from home, we welcome you to apply and become a valued contractor with Empire Connect Agency. In this role, you will handle inbound and outbound customer service calls, assisting with account inquiries, product support, billing questions, and general customer needs.
Call Center Manager Arrow ExterminatorsCall Center ManagerWoodstock, GAFull timeSuccess in this role requires a leader who enjoys developing people, using data to solve problems, building strong partnerships across the organization, and creating an environment focused on accountability and exceptional service. Position SummaryWe are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience.
Remote Outbound Call Center Agents Integrity Staffing SolutionsRemote Outbound Call Center AgentsDoraville, GARemoteOur Use of AI - We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.
Call Center Remote Customer Service Representative GetInsuredCall Center Remote Customer Service RepresentativeAtlanta, GARemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers.
Call Center Specialist Weekends Part Time University Health Services IncCall Center Specialist Weekends Part TimeATLANTA, GAQualifications EDUCATION High School Diploma/GED Preferred Associate Degree EXPERIENCE Preferred 1-3 years work related experience Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
Client Support Call Center representatives NLB ServicesClient Support Call Center representativesAlpharetta, GAThese services include: Banking Accounts, Remote Deposit, Check Positive Pay, ACH Positive Pay, ACH, Internet Banking, Payroll Cards, Merchant Card Services, VISA Credit Cards, Lockbox, and Wires. This position is responsible for providing exceptional customer service to Treasury Management (TM) clients by correctly completing product setups, training and provide support to the customers via phone and email.
Call Center Agent AYSCall Center AgentAtlanta, GeorgiaRemoteAs a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent service. You will be the first point of contact for our clients and will play a crucial role in maintaining our reputation for outstanding customer service.
Call Center Representative (Ga) Accel Entertainment, Inc.Call Center Representative (Ga)Kennesaw, GA$19–$22 / hourAccel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Overview: The primary responsibilities of this position include, but are not limited to, receiving in-bound service calls, troubleshooting issues, coordinating the dispatch of field personnel, ensuring field personnel are notified of new jobs, documenting the corrective steps taken, as well as assisting in other areas as needed.
Sales Call Center Agent- Cold Calling, Senior Market Belle, LLCSales Call Center Agent- Cold Calling, Senior MarketAtlanta, GAWe train and manage a specialized network of nail technicians and community health workers, or “Belle Technicians,” who continuously assess a member’s health status, collect data and vitals, provide foot screenings/care, and engage members in achieving their health goals. In this role, you will make outbound cold calls to seniors, introducing them to Belle’s in-home healthcare services, specifically lower extremity health assessments and chronic care solutions.
Call Center Specialist I (Customer Service) Bank OZKCall Center Specialist I (Customer Service)Alpharetta, GeorgiaFull timeJob Purpose & Scope: Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, and processing customer requests. Performs duties, such as processing account balance or transfer requests, stop payment orders, change of address and other customer requests or authorizations.
Call Center Team Lead Serenity Mental Health CentersCall Center Team LeadSandy Springs, GAYou'll spend your day on the floor working alongside the team, providing real-time coaching, reinforcing best practices, assisting with escalations, and partnering closely with Supervisors to improve individual and team performance. Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences.
Bilingual MRI Call Center Agent Ortho Sport and Spine PhysiciansBilingual MRI Call Center AgentAtlanta, GAThe practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. SUMMARY: Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics in Georgia, South Carolina, Kentucky and Tennessee.