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Customer Service Jobs in Overland Park, KS

Call Center Nurse

Integrated Resources, Inc

Overland Park, Kansas

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JOB DETAILS
JOB TYPE
Contractor
SKILLS
Analysis Skills, Call Centers, Disease Prevention and Control, Healthcare, Nursing, Patient Care, Registered Nurse (RN), Sales, Training/Teaching Materials, Typing
LOCATION
Overland Park, Kansas
POSTED
1 day ago
Call Center NurseEducates patients, their families and health care professionals in the use of the organization's products and services. Organizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific diseases and physical conditions. Prepares and distributes educational and instructional material (e.g., booklets, promotional kits). May expand patient pool through participation in referral and screening programs. Provides information and suggestions to sales and/or medical representatives and management on the results of educational programs, including comments and questions from patients and health care professionals. - Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills - Builds knowledge of the organization, processes and customers - Solves a range of straightforward problems - Analyzes possible solutions using standard procedures - Receives a moderate level of guidance and direction Undergraduate/BA/BS degree in applicable discipline.Kansas RN LicenseComputer/Typing Experience with minimal mistakesCustomer Service ExperienceTelephonic ExperienceAt least 2-4 years Clinical ExperienceLongevity at previous employers and either no or limited gaps in employmentPrevious Call Center ExperienceAll your information will be kept confidential according to EEO guidelines.

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Integrated Resources, Inc

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