Call Center Representative - Remote Qureos IncCall Center Representative - RemoteKansas CityRemoteWe are searching for a polite (Part-time/full-time), professional Remote call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeKSRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
BDC Automotive Call Center Representative Thoroughbred Ford of Platte CityBDC Automotive Call Center RepresentativePlatte City, Missouri$15–$20 / hourJob Title: Automotive BDC Call Center RepresentativeEmployment Type: Full-TimeCompensation: $15.00 - $20.00 per hour base pay, plus performance-based bonuses About Our DealershipJoin a high-energy team dedicated to providing top-tier customer service. Your primary goal is to handle incoming internet inquiries, manage inbound phone leads, and conduct outbound follow-up calls to schedule sales or service appointments for our dealership teams.
Full Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)KSRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative - Retail Pharmacy The University of Kansas Health SystemCall Center Representative - Retail PharmacyLenexa, KansasResponsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. Uses customer service and critical thinking skills to solve problems for all customers and understands when a problem needs to be escalated to the appropriate team member for resolution: pharmacy technician, pharmacist, supervisor or administrator as appropriate.
Call Center Representative The University of Kansas Health SystemCall Center RepresentativeLiberty, MissouriTriages incoming calls to determine caller needs and manage the callers’ expectations with the highest level of customer service and efficiency by utilizing all available software resources. Preferred Education and Experience Associates Degree in Communications, Business or Health Care Administration from an accredited college or university.
Call Center Representative (Switchboard) The University of Kansas Health SystemCall Center Representative (Switchboard)Kansas City, KansasTriages incoming calls to determine caller needs and manage the callers’ expectations with the highest level of customer service and efficiency by utilizing all available software resources. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAKansas City, MO$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Rep Lead The University of Kansas Health SystemCall Center Rep LeadKansas City, KansasPosition Summary / Career Interest: Ensures that Call Center Representatives are responding appropriately and in a timely manner to all communication methods including faxed referrals, group voice mail messages, individual voice mail, individual and group e-mail, Internet request for callbacks, and returned mail; ensures all of these transactions are documented in Call Center software; ensures that Call Center Representatives complete their assigned daily tasks. • Assists with checking/verifying with weekly referral reports for accuracy and time guidelines for processing fax referrals • Assist with logging fax referrals and working purple folders as needed • Assists with gathering and inputting demographic information for internal and external physicians and staff to ensure that physician profiles are updated.
Call Center Shift Supervisor The University of Kansas Health SystemCall Center Shift SupervisorKansas City, KansasResponsible for the preparation& reconciliation of reports daily, weekly and monthly of Call Center Shift statistics, Emergency Code Activation Logs, Call Center Rep statistics, EBS reports, Backup Emergency Code Activation Logs, On Call Change Logs, Call Quality, Operator Log in/Out reports, Shift Reports &/or other reporting as needed to ensure all work is being completed and documented correctly. Responsible for Manages a core group of team members and conducts bi weekly meetings with core team members; performs call monitoring each shift staff member weekly, provides monthly call monitoring quality scores to Call Center Representatives and documenting results; manages team members time off requests and overtime requirements.
Logistics Call Center Hiring Event Quest Diagnostics IncLogistics Call Center Hiring EventLenexa, KSResponsibilities include receiving client pick-up request calls, directing clients to appropriate functional resource, communicating with field Logistics operations, and responding to customer inquiries/complaints. Provides outstanding customer service and actively Listens to client concerns, conducts preliminary research, and forwards client to appropriate party or escalates issue to a Group Lead or Supervisor.
Child Support Specialist - Customer Service Call Center YoungWilliams Child Support ServicesChild Support Specialist - Customer Service Call CenterOverland Park, KSResponds to incoming calls from employers, customers, and child support staff from other states regarding child support cases. The specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process.
Logistics Call Center Representative I Quest Diagnostics IncLogistics Call Center Representative ILenexa, KSResponsibilities include receiving client pick-up request calls, directing clients to appropriate functional resource, communicating with field Logistics operations, and responding to customer inquiries/complaints. Provides outstanding customer service and actively Listens to client concerns, conducts preliminary research, and forwards client to appropriate party or escalates issue to a Group Lead or Supervisor.
NewCall Center Operations Manager Colgate-Palmolive CoCall Center Operations ManagerOverland Park, KS$124,000–$174,000 / yearImplement inclusive strategies for hiring, onboarding, and performance management, collaborating with department leaders and HR to streamline workforce planning, achieve KPI targets and agent performance, and maintain effective communication between frontline leadership and HR. Excellent people leadership skills, including hiring and developing talent, fostering an inclusive culture, coaching at all levels, effectively managing employee relations and performance management issues in coordination with Human Resources.
Bilingual Call Center Specialist Pet Resource Center of Kansas CityBilingual Call Center SpecialistKansas City, MO$15–$16 / hourThis role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them. The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets.
NewGI Clinic Call Center Representative University Health.GI Clinic Call Center RepresentativeKansas City, MOThe Patient Access and Scheduling Representative is primarily responsible for assisting patients through scheduling, pre-registration, front desk management, check-in, registration, check-out, as well as patient flow management. The Representative is accountable for creating and verifying accurate demographic and financial information in the financial and clinical record system through telephone or face-to-face contact.
Call Center Nurse Consultant The University of Kansas Health SystemCall Center Nurse ConsultantOverland Park, KansasCall Center Nurse ConsultantIndian Creek Main Position Summary / Career Interest: The Call Center Nurse Consultant is responsible for being a clinical resource over the phone to people calling from the health care system or community who have questions while seeking care, including by not limited to, nurse triage, prescription refills, and closing gaps in care. Must have current active multistate state Registered Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live.
Supervisor - Call Center (Temporary, Remote Lawrence, KS) Maximus IncSupervisor - Call Center (Temporary, Remote Lawrence, KS)Lawrence, KSRemoteMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Wednesday, July 22, 2026 Remote United States Full-time The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.
Pharmacy Technician II - Retail Pharmacy Call Center The University of Kansas Health SystemPharmacy Technician II - Retail Pharmacy Call CenterLenexa, KansasDistributes medications and stock items: Applies expert knowledge of dispensing and point of sale workflows, and uses safety protocols to ensure precise, efficient, and reliable dispensing of prescriptions. Call Center Pharmacy Technicians assist patients and other pharmacy customers by answering inbound calls, providing support, and helping coordinate care.
Customer Service Specialist, Call Center Tyler TechnologiesCustomer Service Specialist, Call CenterOverland Park, KSAs a Software Support Specialist, you will serve as a trusted resource and first point of contact for our internal contact center operations, supporting customers using Tyler's software solutions and web-based services. In this role, you will combine technical troubleshooting, customer service expertise, and operational accuracy to deliver timely, effective solutions - driving high customer satisfaction and first-contact resolution.