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Call Center Representative Jobs in Massachusetts

Call Center Representative

New England ENT & Facial Plastic Surgery
  • North Andover, Massachusetts
  • Autofill and Review
30+ days ago

Job Description


Provide quality customer service and support

Use questioning and listening skills that support effective telephone communication

Record accurate message information re: scheduling and cancellation of appts. and relaying clinical messages to appropriate provider.

Understanding of medical terminology and ability to use EMR

Bilingual skills (Spanish) strongly preferred.

Schedule

Full Time, Monday- Friday, no weekends

Benefits

Paid Time Off

Health Insurance

Flexible Spending account

401(k)

Job Type: Full and Part Time

Numbers & Facts

LocationNorth Andover, Massachusetts

Skills

  • Call Centersunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Electronic Medical Recordsunmatched
  • Medical Terminologyunmatched
  • Multilingualunmatched
  • Spanish Languageunmatched

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