Call Center Representative

Call Center Representative

• Location: Raleigh, NC
• Type: Contract To Hire
• Job #12682

DataStaff Inc. is seeking several Call Center Agents for contract to hire opportunities with one of our direct clients in Raleigh, NC.

This is a hybrid role with some onsite work required.

Responsibilities:

• Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers.

• Places outbound customer service or customer satisfaction calls, as required by client.

• Completes call guides; gathers and verifies required information.

• Attends telephone skills and program information training sessions; adheres to established levels of service.

• Adheres to established customer service and documentation standards within required time frames.

• Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation.

• Performs clerical or administrative duties as assigned.

Education:

• High school diploma or G.E.D.

Required Qualifications:

• 1 or more years of call center experience required
• Experience working with fax machines, computer software, and telephone technology
• Must have reliable internet connection
• Customer Satisfaction, Customer Service, Data Entry, Time Management, Communication, Problem solving, Attendance

This opportunity is available as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months of employment.

First Name:

Last Name:

Email Address:

Mobile Phone Number:

Are you a U.S. Veteran?

Unknown Yes No

Do you qualify for recognition under the Americans with Disabilities Act?

Unknown Yes No

Upload Resume File:

Upload Resume File:…

Attach a Resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

• By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm.

People looking for jobs should not put anything here.

We are uploading your application. It may take a few moments to read your resume. Please wait!

• See All Jobs