NewBDC Representative/ Call Center Agent/ Part Time Hendrick Automotive Group CorporateBDC Representative/ Call Center Agent/ Part TimeCary, North CarolinaPart timePrimarily responsible for answering Inbound Service Calls for 12 Hendrick Dealerships and schedule Appointments for Service. Hendrick Buick GMC Cadillac (Cary) Location: 115 Team Hendrick Way, Cary, North Carolina 27511.
44402 Business Development Representative Hendrick Dodge44402 Business Development RepresentativeCary, NCFull timeBDC | Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads as well as confirming sales appointments and performing long-term follow-up on all unsold customers. BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
Call Center Rep/Service appointment setter Anderson Automotive GroupCall Center Rep/Service appointment setterRaleigh, NC$20–$22 / hourFull timeThe ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you!
NewConcierge Customer Service Representative TTECConcierge Customer Service RepresentativeAsheville, NCPromptly process and answer/resolve customer inquiries, concerns or technical questions, determine the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided. Ensure that all customer contacts are properly logged into the CRM tool to allow for an accurate historical view of customer contacts manage follow-up log and audit documentation of customer files.
Customer Service/BDC Representative Hendrick Automotive Group CorporateCustomer Service/BDC RepresentativeCharlotte, North Carolina$42,000–$55,000 / hourFull timeJoin Hendrick Automotive Group's Luxury Customer Concierge Center, where you'll support some of the world's most prestigious automotive brands from our state-of-the-art corporate facility in Charlotte. As a Luxury Customer Concierge, you'll be the first point of contact for customers of our luxury dealerships — handling inbound and outbound calls, texts, and emails with professionalism and care.
Business Development Representative Hendrick Automotive Group CorporateBusiness Development RepresentativeFayetteville, North CarolinaFull timeAnswer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment. Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
NewCall Center Customer Service Representative AT&T IncCall Center Customer Service RepresentativeCharlotte, NCHow You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
NewCall Center Representative Mba Consulting ServicesCall Center RepresentativeGreensboro, NCYou will work closely with internal USPS teams nationwide, managing service requests, troubleshooting issues, and delivering a high level of customer service that helps keep critical USPS facilities running smoothly. MBA Consulting Services, Inc. (MBA CSi) is seeking a customer-focused Inbound Call Center Representative to support facility maintenance operations for the United States Postal Service (USPS) in Greensboro, NC.
Call Center Representative Air Experts Heating, Cooling, LLCCall Center RepresentativeRaleigh, NCPart timeIf you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today! The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.
Bilingual WAH - NORTH CAROLINA ONLY - Call Center Representative InfoCision Management CorpBilingual WAH - NORTH CAROLINA ONLY - Call Center RepresentativeNCRemoteIn this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates living in North Carolina who thrive in a fast-paced environment and enjoy helping people.
NewFull-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)North CarolinaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative HIGH COUNTRY COMMUNITY HEALTHCall Center RepresentativeBoone, NC$15–$18 / hourThe successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior. Communicate directly with providers and clinic staff in order to facilitate resolutions for our patients.
In-Bound Call Center Representative IronMountain SolutionsIn-Bound Call Center RepresentativeNorth CarolinaRemoteA successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success.
NewFull Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)NCRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewFull-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, NCRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative (Research). Grace Federal Solutions LLCCall Center Representative (Research).Cary, NCPart timeGrace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC. This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativeRaleigh, North Carolina$19–$21 / hourThis is a full time, HYBRID, temp to perm position offering great growth potential and benefits! The Ideal candidate will have the following: Bilingual in Spanish a plus!
Manager, Customer Service (Call Center) Zp Group LlcManager, Customer Service (Call Center)Durham, NC$90,000–$110,000 / yearThe Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.
BDC/Call Center Representive Classic Toyota of HendersonBDC/Call Center RepresentiveHenderson, North CarolinaThis role is the first point of contact for our customers, handling inbound and outbound calls for both sales and service departments , scheduling appointments, and managing internet leads. As a BDC Representative, you play a critical role in driving business and creating exceptional customer experiences from the very first interaction.
Customer Service Rep for Call Center Waste Pro USA, Inc.Customer Service Rep for Call CenterMonroe, NCSUMMARY OF POSITION: The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.
Call Center Manager Southern National RoofingCall Center ManagerCharlotte, NC$80,000–$125,000The Manager will build and optimize contact center operations, develop inside recruiting efforts, and partner closely with Marketing and Field Sales to maximize the ROI on Southern National’s lead generation investments. The Manager of Contact Center & Inside Sales is responsible for leading Southern National’s centralized lead management, appointment setting, dispatching, rehash, and inside sales functions.
Call Center Supervisor North South Consulting GroupCall Center SupervisorCamp Lejeune, NCFull timeThe Supervisor oversees staffing, workload management, customer service quality, employee coaching, performance monitoring, and compliance with all contractual service requirements to ensure exceptional support for wounded, ill, and injured service members and their families. The Call Center Supervisor provides daily operational leadership for Customer Care Representatives and Shift Team Leads supporting the Wounded Warrior Call Center.
NewCall Center Team Lead Patterson Companies IncCall Center Team LeadNC$23.17–$30.13 / hourWe value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Call Center Team Lead oversees tasks, workflow and productivity of the team and serves as a link between team members and management.
Bilingual Call Center Rep. Ultimate Staffing ServicesBilingual Call Center Rep.Raleigh, North Carolina$19–$21 / hourUltimate Staffing is seeking experienced Bilingual Call Center Representatives for an immediate opening in Raleigh, NC (Capital Blvd area near Beltline). Receive and promptly respond to real-time customer questions/issues.
NewCall Center Operations Manager Zp Group LlcCall Center Operations ManagerDurham, NC$80,000–$100,000 / yearThe Operations Manager role is ideal for a people‑focused leader with strong call center operations experience, a passion for customer experience, and the ability to drive performance. Piper Companies is seeking an Operations Manager to lead and scale a customer support/call center team within a fast‑growing services-focused industry organization.
Contact Call Center Manager Zp Group LlcContact Call Center ManagerRALEIGH, NC$90,000–$100,000 / yearThe Contact Call Center Manager will oversee daily contact center operations, lead and develop frontline supervisors and associates, and ensure exceptional customer experience while meeting performance, quality, and efficiency goals. An ideal candidate for the Contact Call Center Manager role is a hands-on leader with strong operational expertise and a passion for team development and service excellence.
Patient Services Rep Call Center Western North Carolina Community Health ServicesPatient Services Rep Call CenterAsheville, NC$18.50–$20 / hourThey communicate with people of various diverse backgrounds, ensuring all patients are treated in a sensitive and compassionate way. We are committed to caring for our patients with purpose and integrity and providing our team members with the support they need.
Call Center LancesoftCall CenterCary, NC$1JOB DETAILSThe Customer Support Representative is an important role in the Pharmacy Operations and is responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries when needed and directing calls to appropriate personnel. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
NewCall Center Team Lead Patterson Dental SupplyCall Center Team LeadNorth CarolinaWe value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Call Center Team Lead oversees tasks, workflow and productivity of the team and serves as a link between team members and management.
Call Center Specialist One Hour Heating & Air Conditioning of Charlotte, NCCall Center SpecialistCharlotte, NCOne Hour Heating and Air Conditioning is searching for an upbeat, positive, and engaging person who enjoys working in a call center atmosphere and may have experience dispatching technicians in a service-related industry. · Be proficient working with various computer programs and have the aptitude to master our in-house CSR program, and have good typing skills.
Call Center Agent $15 Bilingual Spanish $16 Advanced Personnel ResourcesCall Center Agent $15 Bilingual Spanish $16Winston-Salem, NC$15–$16 / hourFull timeOverview:Tier 1 Technical Support Customer Service Representatives (CSRs) provide first-level technical support via phone, chat, or email for issues related to smoke alarms, carbon dioxide detectors, and fire extinguishers, including troubleshooting, diagnosis, tracking, and resolution, all within established performance expectations and Client SLAs. CSRs possess excellent verbal and written communication skills, are detail-oriented with a strong work ethic, have a strong technical and mechanical aptitude, and have a passion for helping others solve problems with patience, empathy, and care.
Call Center Specialist One Hour Heating & Air Conditioning Franchising SPE LLCCall Center SpecialistCharlotte, NC$17–$18 / hourOne Hour Heating and Air Conditioning is searching for upbeat, positive, and engaging people who enjoy working in a call center atmosphere and are good at helping customers find solutions to their needs. Be proficient working with various computer programs, multiple screens at once and have the aptitude to master our in-house CSR program, as well as having good typing skills is a must.
Consumer Contact Agent / Call Center Brock & ScottConsumer Contact Agent / Call CenterWinston Salem, North CarolinaThe Default Service Representative is responsible for inbound customer service inquiries received from internal and external callers along with maintaining and growing a relationship between our clients and their customers. Document specific details of every call interaction within our CRM system, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities a must.
Pharmaceutical Call Center Manager - Hyrbrid Syneos - Commercial - ProdPharmaceutical Call Center Manager - HyrbridDurham, NCThe Engagement Center Manager is responsible for managing and leading daily operations of a patient-focused pharmaceutical support center, driving service excellence, team performance, and compassionate engagement throughout the patient journey. Create all applicable work instructions for new projects and update existing work instructions as needed when changes occur during a project life cycle.
Call Center Team Member (Seasonal) Sports Endeavors IncCall Center Team Member (Seasonal)NCAnswer inbound customer interactions while providing accurate information regarding products, orders placed, package tracking, shipping and other assistance to help meet and exceed customers needs - aiming for first call resolution. Competency Statements: Accountability - Ability to accept responsibility and account for his/her actions, take responsibility and ownership, open to positive criticism.
Call Center Customer Service Professional - IV Ampcus IncorporatedCall Center Customer Service Professional - IVCary, NCOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
NewCustomer Service Representative - ON CALL HEITECH SERVICES INCCustomer Service Representative - ON CALLCharlotte, NCThis position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Remote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentNCRemote$15–$16 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
NewCall Center Customer Service Specialist Forrest SolutionsCall Center Customer Service SpecialistCharlotte, North CarolinaIn this role, you will manage high-volume inbound and outbound calls, respond to email inquiries, accurately route calls to the appropriate departments, and provide timely assistance to customers and internal stakeholders. As a Call Center Customer Service Specialist (Switchboard Associate) , you will play a vital role in ensuring seamless communication across the organization while delivering exceptional customer service to callers.
NewEmployee Services Center Representative Charter Communications IncEmployee Services Center RepresentativeCharlotte, NCDemonstrate the highest degree of accuracy, courtesy and professionalism to resolve customer issues with one call resolution; subjects include but not limited to: leave of absence, workers compensation, benefits plan options, benefits eligibility, enrollment, onboarding administration including background checks and routine HR questions. Apply knowledge of HR programs, policies, benefit plans, to quickly resolve customer issues or concerns; responsible for escalation of issues in a timely manner to ensure an effective end user experience while remaining engaged in resolving the issue.
TCM Extender - Call Center Pathways to Life, IncTCM Extender - Call CenterGreenville, NCIn this role, you'll be the friendly voice on the other end of the phone—connecting members to the care, services, and support they need to live healthier lives. If you're ready to combine customer service excellence with a career that truly makes a difference, apply today and become a Tailored Care Manager Extender!
NewAdmissions-Call Center - Student Engagement Officer High Point UniversityAdmissions-Call Center - Student Engagement OfficerHigh Point, NCand practical skills that will serve you for a lifetime, in fields such as Sales, Public Relations, Marketing, Communications, and Non-Profit. The Undergraduate Admissions Office is responsible for recruiting and enrolling freshman, transfer, and re-admit students.
Customer Service Coordinator (Inbound- call center environment) #4849 Mom's MealsCustomer Service Coordinator (Inbound- call center environment) #4849Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
Bilingual Contact Center Representative (2A) Infosys LtdBilingual Contact Center Representative (2A)Winston Salem, NCUtilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe.
Customer Service Technical Support Call Center Advanced Personnel ResourcesCustomer Service Technical Support Call CenterGreensboro, NC$15–$16 / hourFull timeSelected candidates will provide front-line technical support via phone, chat, or email for issues related to different mechanical and electrical products, including troubleshooting, diagnosis, and case tracking within established performance expectations. Advanced Personnel Resources is currently looking for curious and outgoing professionals who are interested in embarking on a new career path.
NewManager Call Center Services iQor Holdings, Inc.Manager Call Center ServicesCharlotte, NCThis leader will own the performance of a multi-team collections program focused on soft (early-stage) collections, driving results through a group of Operations Managers and their supervisor teams. Lead day-to-day collections operations across multiple teams, with Operations Manager/Managers/Supervisors as direct reports.
NewBilingual Contact Center Representative II (Durham) Latino Community Credit UnionBilingual Contact Center Representative II (Durham)Durham, NCAs a vital member of the LCCU team, your responsibilities include the following: Member Service: Provides a positive member experience by providing quality service in offering solutions based on member needs. Maintains comprehensive knowledge of all credit union products and services, including deposit accounts, loans and promotional products and services.
Contact Center Representative MedQuest Associates LLCContact Center RepresentativeWinston-Salem, North CarolinaRemote$18.50–$19.75 / hourFull timeThe Contact Center Representative (Patient Experience Navigator) is responsible for scheduling of all procedures, registration activities, and gathering and processing of patient demographic and insurance information. As a leading manager of outpatient diagnostic imaging facilities, we are constantly seeking talented and motivated individuals to join our dynamic team.
Call Center Agent Southern National RoofingCall Center AgentCharlotte, NC$30,000–$75,000Our professional roofing company focuses on energy-efficient residential roofing replacement, specializing in products and installation methods that cater to the unique climate and building challenges in the southeastern United States. As an integral part of our inside sales team, you will be responsible for providing exceptional customer service to our existing and potential clients — and directly contributing to the growth of our business.
Manager, Call Center Technology SPECTRUMManager, Call Center TechnologyCharlotte, NCDemonstrated expertise in enterprise telecommunications and voice operations, including SIP-based architectures, carrier interconnects, SBCs, SIP proxy/core routing and call center platforms such as ACD systems. Oversee carrier relationships, telephony infrastructure and call center platforms to ensure reliable enterprise voice services supporting business continuity and customer satisfaction.