We are seeking a highly motivated Care Coordinator to support our Care at Home team. This role provides operational and non-clinical care coordination support to providers delivering in-home and telehealth care to high-risk and medically complex members, including members recently discharged from the hospital.
The Care Coordinator supports the member journey from referral through outreach, scheduling, enrollment, ongoing care coordination, and program discharge. Core responsibilities include managing referrals and communications, maintaining provider schedules, coordinating efficient driving routes, preparing patient charts, obtaining medical records, and completing provider-directed follow-up tasks.
This position works closely with members, caregivers, providers, primary care offices, hospitals, facilities, health plans, and community partners. The ideal candidate is organized, proactive, comfortable with a high volume of calls and tasks, and able to manage multiple time-sensitive priorities while providing a positive member experience.
Our Values:
| Location | Monterey Park, CA |
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