Care Coordinator II - Care at Home

Astrana Health Inc
  • Monterey Park, CA
    1 day ago

    Job Description

    We are seeking a highly motivated Care Coordinator to support our Care at Home team. This role provides operational and non-clinical care coordination support to providers delivering in-home and telehealth care to high-risk and medically complex members, including members recently discharged from the hospital.

    The Care Coordinator supports the member journey from referral through outreach, scheduling, enrollment, ongoing care coordination, and program discharge. Core responsibilities include managing referrals and communications, maintaining provider schedules, coordinating efficient driving routes, preparing patient charts, obtaining medical records, and completing provider-directed follow-up tasks.

    This position works closely with members, caregivers, providers, primary care offices, hospitals, facilities, health plans, and community partners. The ideal candidate is organized, proactive, comfortable with a high volume of calls and tasks, and able to manage multiple time-sensitive priorities while providing a positive member experience.

    Our Values:

    • Put Patients First
    • Empower Entrepreneurial Provider and Care Teams
    • Operate with Integrity & Excellence
    • Be Innovative
    • Work As One Team

    Numbers & Facts

    LocationMonterey Park, CA

    Skills

    • Call Volumeunmatched
    • Clinical Medicineunmatched
    • Clinical Supportunmatched
    • Customer Experienceunmatched
    • Entrepreneurshipunmatched
    • Facilities Planningunmatched
    • Health Planunmatched
    • Hospitalunmatched
    • Medical Recordsunmatched
    • Organizational Skillsunmatched
    • Patient Assessmentunmatched
    • Patient Chartsunmatched
    • Primary Careunmatched
    • Project/Program Coordinationunmatched
    • Riskunmatched
    • Telehealthunmatched

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