Carrier Sales Coordinator

Carrier Sales Coordinator - Fort Wayne, IN

At Buchanan Logistics, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

At Buchanan Logistics, our employees are our greatest asset. As a Carrier Sales Coordinator, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you're looking for a great career with a dynamic company, join us at Buchanan.

Pay, Benefits, And More

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.

What You'll Do On a Typical Day

• Proactively track assigned loads end-to-end, staying in close contact with dispatchers and drivers via phone, email, text, and other communication tools.
• Update arrival and departure times as provided by carriers to keep internal teams and customers aligned.
• Relay real-time load updates to Account Managers and ensure all load activity is documented accurately and consistently.
• Request Proof of Delivery (POD) and invoices immediately upon delivery to support timely billing and paperwork collection.
• Troubleshoot delays, service disruptions, and conflicts-using strong problem-solving and communication skills to drive solutions.
• Other duties as assigned.

Be part of something big.