CARRIER SALES REP - Logistics

Commission Eligible Position

POSITION SUMMARY As a Carrier Sales Representative you will work with our network of trucking carriers and build new partnerships to move freight efficiently and cost-effectively. Youll monitor market pricing secure reliable capacity and coordinate the movement of specialized loads.

KEY RESPONSIBILITIES

• Negotiate rates with carriers to maximize profit
• Source secure and schedule carriers to pick up and deliver freight on time
• Dispatch drivers and provide accurate load details directions and requirements
• Manage carrier issues resolve problems and handle accessorials or discrepancies
• Maintain strong working relationships with carriers customers and internal teams
• Prospect new carriers and grow SOAR Transportations carrier base daily
• Track and document available equipment preferred lanes and carrier capabilities
• Review carrier credentials to ensure compliance with company standards
• Send rate confirmations and verify receipt
• Communicate capacity needs and opportunities to sales and business development
• Support new team members and contribute to process improvements
• Ensure all booked loads are fully covered before end of day
• Maintain company employee and customers confidentiality
• Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner
• Through words and actions support SOAR Transportations mission vision and values furthermore actions and decisions will align with organizational guiding principles.
• Follow all work rules as written in the company handbook and company policies and procedures or as communicated by the company Human Resources Department.
• Perform other duties as assigned.

QUALIFICATIONS

• High school diploma required some college preferred
• 1-2 years in sales customer service or carrier sales/brokerage preferred
• Strong communication negotiation and problem-solving skills
• Ability to work in a fast-paced deadline-driven environment
• Experience with specialized transportation or hazmat preferred
• Proficient with computer systems and quick to learn new tools
• Driven competitive and committed to continuous improvement
• Effective multitasker with sound decision-making abilities

KEY PERFORMANCE INDICATORS (KPIs)

• Total Calls: 80 calls per day
• Outbound Call Time: Minimum required daily call hours 2 hours tracked and reviewed
• Carrier Offers: 20 offers per day - Future target 30 offers per day as efficiency and pipeline improve
• Bookings: 10 bookings per day
• Carriers Added: 20 new carriers per day
• BDAT Performance: Maintain a minimum 70 BDAT score buying freight below DAT benchmarks