Case Management, Community Support, Criminal Justice, Crisis Intervention, Customer Support/Service, Documentation, Past Due Accounts, Program Evaluation, Psychology, Risk, Social Work
Position Title: Case Manager / Outreach Worker
Location: Washington, DC / Annual Salary $65,000
This position supports programming funded through the Office of Juvenile Justice and Delinquency Prevention (OJJDP), focused on prevention, intervention, and support services for justice-involved and at-risk youth. The Case Manager / Outreach Worker provides direct services, builds community connections, and supports youth in achieving positive outcomes. This position may require flexible hours, including evenings and weekends.
Principal Accountabilities
- Conduct outreach to identify and engage at-risk and justice-involved youth
- Develop and maintain relationships with youth, families, and community partners
- Perform assessments and develop individualized service plans
- Provide ongoing case management and monitor participant progress
- Connect clients to education, housing, employment, and health services
- Provide crisis intervention and emotional support
- Advocate for youth within community systems
- Facilitate workshops and prevention programming
- Maintain accurate case notes and documentation
- Assist with reporting and program evaluation
Required Education and Experience
Bachelor’s degree in social work, criminal justice, psychology, or related field, or equivalent experience. Experience working with at-risk or justice-involved youth preferred.
Knowledge, Skills, and Abilities Required
Strong case management, communication, and crisis intervention skills. Ability to build rapport with youth, maintain documentation, and work flexible hours.
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