O'Neal FB & E: Catering Manager - The Fennec and Craft's Restaurants
We are looking for a skilled and experienced Catering Sales Manager for the Over the Mountain area to join our team and assist with the sales growth of our Birmingham restaurants. The Catering Manager will be responsible for developing new business through prospecting and sales calls, as well as organizing and executing catering orders with our various teams. As always, our management team ensures exceptional customer service and satisfaction.
Responsibilities:
1. Plan and execute all catering deliveries and events. Promote our catering program to corporations, schools, private and public businesses, personal gatherings, and other special occasions.
2. Create and develop a potential list of new customers for our catering business. Sell our menu and services, taking into consideration customer preferences, dietary restrictions, and seasonal offers. The goal is to maintain and build repeat business!
3. Collaborate with clients to understand their specific event requirements, ensuring personalized service. 4. Make sales calls in person and on the phone to generate new and repeat business.
5. Establish and maintain customer relationships and ensure quality products and services.
6. Collaborate with the sales and marketing team to promote catering services, attract new clients, and maintain existing customer relationships. 9. Stay updated with seasonal opportunities and the competitive landscape to continuously improve our catering exposure and offerings. Work with marketing to assist with ideas to promote catering with The Fennec and Crafts on the website and social media. 10. Address customer complaints, resolve any event-related issues promptly, and ensure customer satisfaction.
Requirements:
1. Experience in catering sales or a similar role in the hospitality industry. 2. Strong sales, organizational and time-management skills, with the ability to multitask and prioritize in a fast-paced environment. 3. Excellent communication and people skills to build rapport with clients, vendors, and staff members. 4. Knowledge of menu planning, and catering operations. 5. Ability to work well under pressure, problem-solve, and make quick decisions to ensure smooth event execution. 6. Knowledge of food safety regulations and sanitation standards. 7. Creative thinking and attention to detail to create visually appealing and innovative catering concepts.
If you are an enthusiastic and energetic individual with a proven history in sales and catering management, we would love to hear from you!