CCBHC Project Director

Department: Behavioral Health

Location: Sioux Falls, South Dakota (not a remote position)

Job Status: Full Time

Reports To: President & CEO

Position Supervises: CCBHC staff

Work Schedule: Full-time, requiring flexible hours. Occasional evening or weekend hours may be required to support project needs and community engagement activities.

POSITION SUMMARY

The CCBHC (Certified Community Behavioral Health Clinic) Project Director is responsible for directly carrying out program initiatives associated with VOA Dakotas' CCBHC implementation efforts. The position is dedicated exclusively to implementing, executing, and delivering activities described within the CCBHC initiative, including development of partnerships, service delivery models, workforce development activities, certification readiness activities, and care coordination infrastructure. The Project Director will work across internal teams and external partners to support expansion and scale to better serve rural communities and increase access to behavioral health services throughout the designated service area.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS STATEMENT(S)

Strategic Leadership & Program Oversight

• Directly carry out program initiatives necessary to achieve CCBHC certification and accreditation, including service design, care coordination infrastructure development, access improvement strategies, and implementation of certification requirements.
• Lead the planning, implementation, and ongoing development of CCBHC services and initiatives.
• Direct organizational efforts related to CCBHC certification and compliance activities.
• Facilitate strategic planning and organizational transformation aligned with CCBHC requirements and best practices.
• Coordinate agency-wide workgroups and committees to support implementation milestones and continuous improvement efforts.
• Serve as the primary point of contact for CCBHC-related projects, reporting, and stakeholder communications.
• Lead activities designed to support expansion and scale to better serve rural communities, including development of innovative service delivery models, telehealth-enabled access strategies, community-based partnerships, and rural service access points.

Grant Management & Compliance

• Oversee all aspects of CCBHC grant administration, including project implementation, monitoring, reporting, and sustainability planning.
• Ensure compliance with requirements, state regulations, Medicaid standards, and CCBHC criteria.
• Prepare and submit required grant reports, deliverables, performance measures, and data submissions.
• Monitor project timelines, deliverables, and performance indicators to ensure grant objectives are achieved.

Quality Improvement & Performance Management

• Lead development and implementation of performance measurement systems and outcome monitoring processes.
• Partner with clinical, quality, and data teams to analyze program outcomes and identify opportunities for improvement.
• Develop and maintain dashboards, scorecards, and reports to track key performance indicators.
• Support continuous quality improvement initiatives and evidence-based practices.
• Ensure accurate collection, analysis, and reporting of required federal, state, and organizational data.

Operational & Financial Management

• Collaborate with organizational leadership to develop project plans, budgets, staffing models, and resource allocation strategies.
• Monitor expenditures and ensure responsible stewardship of grant and program funds.
• Assist in identifying and pursuing funding opportunities that support long-term CCBHC sustainability.
• Evaluate operational workflows and implement improvements that enhance access, quality, and efficiency of care.

Community Partnerships & Stakeholder Engagement

• Directly carry out program initiatives related to development and implementation of designated collaborating organization relationships that support delivery of the nine core CCBHC services.
• Develop and implement partnerships that support expansion and scale to better serve rural communities and improve access to behavioral health services.
• Build and strengthen partnerships with healthcare providers, hospitals, schools, law enforcement, tribal organizations, social service agencies, and other community stakeholders.
• Represent Volunteers of America, Dakotas at community meetings, conferences, and stakeholder forums.
• Support community needs assessment activities and strategic outreach initiatives.

Staff Leadership

• Implement and execute activities described within the CCBHC initiative related to workforce development and supervision, evidence-based practice implementation, and service expansion.
• Provide leadership, coaching, and direction to project teams, workgroups, and assigned staff.
• Promote collaboration across clinical, administrative, quality, and data departments.
• Coordinate education and training related to CCBHC standards, integrated care, and performance improvement.
• Foster a culture of innovation, accountability, and person-centered care.

Responsible to carry out other duties as assigned to support program operations and goals.

POSITIONS QUALIFICATIONS SKILLS & ABILITIES

Education: Master’s degree in Public Health, Health Administration, Social Work, Psychology, Counseling, Behavioral Health, Business Administration, or a related field.

Experience: A minimum of five (5) years of progressive leadership experience in behavioral health, healthcare administration, public health, or related settings. A minimum of three (3) years of project, program, or grant management experience. Demonstrated experience managing federally funded programs, healthcare transformation initiatives, or complex organizational projects. Knowledge of behavioral health systems, integrated care models, Medicaid reimbursement, and regulatory compliance. Experience utilizing data to drive decision-making, quality improvement, and performance management.

Preferred Qualifications: Experience with Certified Community Behavioral Health Clinic (CCBHC) implementation or operations. Experience working with SAMHSA grants and federal reporting requirements. Familiarity with South Dakota behavioral health systems and rural healthcare delivery. Experience leading organizational change initiatives and interdisciplinary teams.

Skills: Strong written, verbal, presentation, and stakeholder engagement skills.

Competencies: Strategic thinking, project management, grant administration, financial stewardship, quality improvement, data analysis and reporting, change management, relationship building, regulatory compliance, leadership and team development, and written and oral communication.

Licenses: Valid driver’s license and reliable transportation.

PHYSICAL DEMANDS

A. Ability to sit, stand, walk, and use standard office equipment for extended periods.

B. Ability to communicate effectively with clients, staff, partners, and leadership.

C. Ability to travel regionally as needed.

Why Volunteers of America, Dakotas

Volunteers of America, Dakotas is committed to empowering individuals and communities through compassionate, person-centered services. The CCBHC Project Director will play a critical leadership role in expanding access to high-quality behavioral health care, strengthening community partnerships, and improving outcomes for individuals and families across the region.