Calendar Management, Communication Skills, Demographics, Dental Insurance, Detail Oriented, Digital Media, Documentation, Healthcare, High School Diploma, Insurance, Marketing, Medical Office, Medical Treatment, Mentoring, Organizational Skills, Outpatient Care, Patient History, Physical Therapy, Prescription Drugs, Procedure Development, Safety/Work Safety, Schedule Development, Team Player, Vision Plan
Overview
Position: Centralized Scheduler
Location: Louisville, KY (Ath. Trainers & Admin Center)
Type of Employment: Fulltime (Remote after Training)
Schedule: Weekdays - 8am to 5pm
Compensation: Starting at $17/hour (pending experience)
We are looking for a full-time Centralized Scheduler to help create an exceptional first experience for our patients. When someone is referred to outpatient physical therapy, their journey begins with you-and the care and professionalism you provide on that first call truly makes a difference.
If you're organized, detail-oriented, and passionate about helping others, this could be the perfect role for you.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Ready to Make an Impact?
If you enjoy working on the business side of healthcare, love helping people, and want to be part of a team that changes lives every day, this opportunity is for you. We're excited for you to discover what makes Select Medical such a special place to grow your career! Watch for a glimpse into life at Select Medical!
Responsibilities
- Work as a team to ensure the office is working efficiently and that all calls are made promptly to potential patients and referral sources.
- Responsible for accurate procedure scheduling.
- Effectively communicates with patients, families, healthcare team members, the time of visit, visit expectations, facility directions, and web address to access New Patient paperwork.
- Requests an accurate clinical history as necessary for the exam. Provides instructions and specific preparations to the individual scheduling the procedure.
- Reviews and evaluates scheduled appointments for completeness.
- Assists with the pre-registration process by obtaining demographic information and insurance information.
- Receives Physician orders and schedules procedures by both telephone and electronic media.
- Obtains provisional diagnosis, Physician orders, and patient history to substantiate the requested treatment.
- Communicates scheduling concerns to the Center Manager or market leader.
- Communicate scheduled appointments with team members at the center and scan in any supporting documentation.
- Place calls to patients for Prehab scheduling for pre-surgical appointments.
- Works closely with the marketing department for additional opportunities to develop referral sources, as well as reports any barriers to receiving referrals.
- Other duties as assigned.
Qualifications
Minimum Qualifications:
- High School Diploma or GED
- 1 Year of Front Desk Experience
- Two Years of Experience in Healthcare
Preferred Qualifications:
- 1 Year of Medical Office Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
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Select Medical Corp
Superior quality and care. Compassion and Respect. Results oriented. Teamwork. Resourcefulness. These are the core values upon which Select Medical was built. Since its founding in 1996, Select Medical has passionately focused on providing superior, patient-centered care that improves quality of life.Co-founded by Rocco Ortenzio and Robert Ortenzio, Select Medical began as a regional provider of outpatient physical rehabilitation. Contract therapy was added to the company's specialized health care offerings in 1997, and was quickly followed by the introduction of long-term acute care in 1998. In 1999, Select Medical made one of its largest acquisitions by purchasing NovaCare Physical Rehabilitation and Occupational Health. In three years, Select Medical had grown from a small start-up into a diversified health care company with a national presence. This progressive yet responsible growth was one attribute that led to the company's recognition as one of the Best Managed Companies in America by Forbes magazine.
10,000 employees or more
http://www.selectmedical.com/