CFSS Office Administrator

About the Role: 
 
Horizon Care Services LLC is looking for a Somali‑speaking CFSS Office Administrator to join our team in Moorhead, MN. Because most of our clients primarily speak Somali, this role requires strong Somali language skills to ensure clear communication, accurate documentation support, and culturally responsive service.


This is an excellent opportunity to play a vital role in community‑based care while working in a collaborative, mission‑driven environment. If you thrive in a fast‑paced office setting and have a passion for helping others, we want to hear from you. 


Responsibilities:  
 
Provide front‑office support and client assistance in Somali and English, ensuring clients fully understand CFSS processes, forms, and service requirements


Manage day‑to‑day office operations and administrative functions supporting CFSS (Community First Services and Supports) programs


Maintain accurate client records, files, and documentation in compliance with DHS and CFSS program standards


Coordinate scheduling, correspondence, and communication between Somali‑speaking clients, staff, counties, and service providers


Process and track CFSS authorizations, billing, and service agreements


Assist with onboarding and maintaining personnel records for support workers


Respond to client and caregiver inquiries in Somali in a timely and professional manner


Support compliance efforts by ensuring all documentation meets DHS and CFSS program requirements 


Requirements:
 
Somali language proficiency required (spoken and written preferred)

Prior experience in office administration, healthcare, or human services preferred

Familiarity with CFSS, PCA, or other Minnesota DHS‑funded programs is a strong plus

Proficiency in Microsoft Office Suite and general office software

Strong organizational skills with keen attention to detail and accuracy

Excellent written and verbal communication skills

Ability to handle sensitive and confidential information with discretion

High school diploma or equivalent required; associate or bachelor’s degree preferred 


About Us:
 
Horizon Care Services LLC is a trusted provider of home and community‑based care services in the Moorhead, MN area. We proudly serve a large East African and Somali community, and Somali‑speaking staff are essential to ensuring our clients receive clear, respectful, and culturally appropriate support.


Our mission is to empower individuals to live with independence and dignity. We foster a supportive workplace where staff are valued, respected, and equipped with the tools they need to succeed. 


 819 30th Ave S, Moorhead, MNinfo@hcsmoorhead.com(218) 216‑7845(218) 331‑1275hcsmoorhead.com